Insurance Voice Agent - Concentrix Banawa Cebu - Up to 24K
Job Description
Key Skills
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Insurance Voice Agent - Concentrix Banawa Cebu - Up to 24K - Open to No Exp
Company: Concentrix
Location: Banawa, Cebu - Onsite
Industry: BPO / Insurance Account
Setup: Onsite - Shifting Schedule
Type: Full-Time - Multiple Vacancies
Salary: Basic PHP 14,500 - 18,500 + PHP 5,500 Allowance - Up to PHP 24,000 Total Package
Overview:
Concentrix Banawa Cebu is hiring for our Insurance Account. This is open to all experience levels - even candidates with no BPO experience are welcome to apply. Earn up to PHP 24K total package with complete benefits.
Role: Insurance Voice Agent / Insurance CSR
Account: Insurance Account
Key Responsibilities:
- Handle insurance-related customer inquiries and concerns via voice channel
- Provide excellent customer service and support
- Assist customers with policy and claims-related issues
- Ensure customer satisfaction and timely resolution of concerns
- Meet quality and performance targets
Qualifications:
- Open to all - No BPO experience welcome to apply
- Open to all - With less than 1 year BPO experience also welcome
- At least Senior High School Graduate
- Good English communication skills
- Willing to work onsite in Banawa, Cebu City
- Amenable to shifting schedule and can start ASAP
Salary and Benefits:
- Basic Salary: PHP 14,500 - 18,500
- Allowance: PHP 5,500
- Total Package: Up to PHP 24,000 per month
- HMO coverage and paid leaves
- Government-mandated benefits
- Paid training and career growth opportunities
- Supportive team and work culture
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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