Insurance Voice Agent - Concentrix Banawa - Up to 24K Package
Job Description
Key Skills
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Insurance Voice Agent - Concentrix Banawa - Up to 24K Package - Hiring Now
Company: Concentrix
Work Location: Banawa, Cebu - Onsite
Work Setup: Onsite - Shifting Schedule
Industry: BPO / Insurance
Employment Type: Full-Time
Salary: Up to PHP 24,000 Total Package
Overview:
Concentrix Banawa Cebu is hiring for Insurance Account. This is open to all experience levels including candidates with no BPO experience. Earn up to PHP 24K total package with complete benefits.
Job Details:
Role: Insurance Voice Agent / Insurance CSR
Location: Banawa, Cebu - Onsite
Salary: Basic PHP 14,500 - 18,500 + PHP 5,500 Allowance - Up to PHP 24,000 Total Package
Account: Insurance Account
Work Setup: Onsite - Shifting Schedule
Salary and Benefits:
- Basic Salary: PHP 14,500 - 18,500
- Allowance: PHP 5,500
- Total Package: Up to PHP 24,000 per month
- HMO coverage and paid leaves
- Government-mandated benefits
- Paid training and career growth opportunities
- Supportive team and work culture
Key Responsibilities:
- Handle insurance-related customer inquiries and concerns via voice
- Provide excellent customer service and support
- Assist customers with policy and claims-related issues
- Ensure customer satisfaction and timely resolution of concerns
- Meet quality and performance targets
Qualifications:
- Open to all - No BPO experience welcome to apply
- Open to all - With less than 1 year BPO experience also welcome
- At least Senior High School Graduate
- Good English communication skills
- Willing to work onsite in Banawa, Cebu City
- Amenable to shifting schedule and can start ASAP
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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