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GRATITUDE INC
APAC · AFRICA · U.S.A

IT Business Analyst - US Healthcare/ Hybrid

28 Views 1 day ago
Experience 5–10 Year(s)
₱
Salary Confidential
Location Cebu Central Visayas, Davao
6 candidate(s) already applied

Job Description

QUALIFICATIONS

‎

‎Required Qualifications

‎

‎- Graduate or Master’s Degree in Information Technology, Computer Science, or Engineering, with 5 years of experience and at least 2+ years of experience in US Healthcare (CPO/BPO, payer, provider, or health tech).

‎- Experience working on IT, digital transformation, or business process improvement projects.

‎- Experience with Agile and Waterfall methodologies.

‎- Exposure to cross-functional and stakeholder management activities.

‎- Excellent storytelling and presentation skills, with the ability to engage clients, executives, and technical audiences.

‎

‎Preferred Qualifications

‎

‎- PMP, PRINCE2, Agile/Scrum Certifications, ITIL, and Lean Six Sigma.

‎- Familiarity with productizing AI/ML and agentic systems in healthcare operations.

‎- Data analytics and reporting experience.

‎- Change management exposure.

‎- Process automation experience.

‎

‎RECRUITMENT PROCESS

‎

‎1. Validation

‎2. Zwayam Profile Creation

‎3. HR Interview

‎4. Hiring Manager Interview

‎5. Onboarding

Key Skills

4 Skills
US Healthcare Process Improvement in BPO Setup IT Business Analyst IT/Digital Transformation

Role Specifications

Role
Business Analyst
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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