IT Business Analyst - US Healthcare | Hybrid
Job Description
Job Title: IT Business Analyst
Work Setup: Hybrid (Taguig / Cebu / Davao)
Work Schedule: Flexible to work on shifting schedules as required by the business, including weekends, night shifts, and holidays.
Salary Budget: PHP 52,000–73,000 package
Start Date: ASAP
Headcount: 6
Qualifications
Required:
Graduate or Master’s Degree in Information Technology, Computer Science, Engineering, or a related field, with at least 5 years of relevant experience.
At least 2 years of experience in US Healthcare (CPO/BPO, payer, provider, or health tech).
Experience working on IT, digital transformation, or business process improvement projects.
Experience with Agile and Waterfall methodologies.
Exposure to cross-functional collaboration and stakeholder management activities.
Excellent storytelling and presentation skills, with the ability to engage clients, executives, and technical audiences.
Preferred:
PMP, PRINCE2, Agile/Scrum, ITIL, or Lean Six Sigma certifications.
Familiarity with productizing AI/ML and agentic systems in healthcare operations.
Experience in data analytics and reporting.
Exposure to change management.
Experience in process automation.
Recruitment Process:
Validation
Zwayam Profile Creation
HR Interview
Hiring manager interview
Onboarding
Key Skills
2 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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