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GRATITUDE INC
APAC · AFRICA · U.S.A

IT Business Analyst - US Healthcare | Hybrid Taguig / Cebu / Davao | Up to ₱73K Package*

143 Views 1 week ago
Experience 2–28 Year(s)
₱
Salary ₱ 52 – 73K p.m
Location Manila
44 candidate(s) already applied

Job Description

IT Business Analyst - US Healthcare | Hybrid Taguig / Cebu / Davao | Up to ₱73K Package*


*Job Title:* IT Business Analyst

*Work Setup:* Hybrid (Taguig / Cebu / Davao)

*Work Schedule:* Flexible / Shifting Schedule (Weekends, Night Shift, Holidays if needed)

*Salary Budget:* PHP 52,000 - 73,000 Package

Start Date:* ASAP


*Job Overview:*

We are looking for an experienced IT Business Analyst with strong US Healthcare background to join our digital transformation team. You will bridge business and technology, driving process improvement and stakeholder engagement.


*Qualifications:*


*Required:*

- Graduate or Master's Degree with 5 years in Information Technology / Computer Science Engineering

- At least 2+ years experience in US Healthcare (CPO/BPO, Payer, Provider, or Health Tech)

- Proven experience in IT, Digital Transformation, or Business Process Improvement projects

- Experience in both Agile and Waterfall methodologies

- Exposure to cross-functional and stakeholder management

- Excellent storytelling and presentation skills; ability to engage clients, executives, and technical audiences


*Preferred (Advantage):*

- Certifications: PMP, PRINCE2, Agile / Scrum, ITIL, Lean Six Sigma

- Familiarity with productizing AI/ML and agentic systems in healthcare operations

- Data analytics and reporting experience

- Change management and process automation experience


*Recruitment Process:*

Validation > Zwayam Profile Creation > HR Interview > Hiring Manager Interview > Onboarding


*Apply Now! Open to candidates in Taguig, Cebu, and Davao. Must be amenable to Hybrid and Shifting Schedule.*



Key Skills

14 Skills
Agile Scrum Stakeholder Management Agile methodologies US Healthcare Digital Transformation PMP Prince Agile/Scrum US Healthcare account Bachelor’s degree in Computer Science, Information Technology, Information Systems AI/ML Expertise: BPO/CPO experience Good understanding of Agile and Waterfall models

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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