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GRATITUDE INC
APAC · AFRICA · U.S.A

IT BUSINESS ANALYSTS WITH US HEALTHCARE EXPERIENCE — EARN UP TO ₱73,000!

143 Views 1 week ago
Experience 2–25 Year(s)
₱
Salary ₱ 52 – 73K p.m
Location Manila (Taguig)
35 candidate(s) already applied

Job Description

Have you worked on IT transformation, digital projects, or business process improvement within the US Healthcare industry?

Here's an opportunity to take your career further as an IT BUSINESS ANALYST, supporting business and technology initiatives across healthcare operations.

We are prioritizing professionals with strong IT experience, relevant US Healthcare exposure, and the ability to communicate effectively with both business and technical stakeholders.


POSITION DETAILS

Job Title: IT Business Analyst

Locations: Taguig / Cebu / Davao

Work Setup: Hybrid

Salary Package: ₱52,000 – ₱73,000

Start Date: ASAP

Schedule: Flexible to work shifting schedules, including nights, weekends, and holidays, when business requirements demand.


REQUIRED QUALIFICATIONS

Education & Experience: Graduate or Master's degree in Information Technology, Computer Science, Engineering, or a related field, with at least 5 years of relevant experience.

US Healthcare Exposure: Minimum 2 years of experience in US Healthcare, including CPO/BPO, payer, provider, or health technology environments.

Project Experience: Hands-on involvement in IT projects, digital transformation initiatives, or business process improvement.

Project Methodologies: Practical experience with both Agile and Waterfall methodologies.

Stakeholder Management: Exposure to cross-functional collaboration and engagement with different business and technical stakeholders.

Communication & Presentation: Excellent storytelling and presentation skills, with the ability to explain complex ideas and engage clients, executives, and technical audiences.


⭐ ADDITIONAL ADVANTAGES

Candidates with any of the following will have an added advantage:

- PMP, PRINCE2, Agile/Scrum, ITIL, or Lean Six Sigma certifications.

- Exposure to AI/ML productization and agentic systems in healthcare operations.

- Data analytics, reporting, and process automation experience.

- Change management exposure.


IMPORTANT: TAILOR YOUR RESUME!

This is not a general IT support position. We are looking for professionals who can demonstrate actual business analysis and project experience.

Your latest CV must clearly highlight:

- Your IT and US Healthcare experience.

- Specific digital transformation or process improvement projects.

- Your responsibilities and contributions to each project.

- Agile and Waterfall project exposure.

- Stakeholder engagement and presentation experience.

- Relevant certifications, analytics, automation, and AI/ML exposure.

Avoid submitting a generic CV. Make your relevant projects, achievements, and technical/business contributions easy to identify.


APPLY DIRECTLY HERE

https://myglit.com/lateral/cref/90d34164d3

Submit your updated and carefully tailored resume through the application link.


₱52K–₱73K | HYBRID | TAGUIG / CEBU / DAVAO | ASAP

If you have the required IT background, at least 2 years of US Healthcare experience, and relevant project exposure, we encourage you to apply!

Key Skills

4 Skills
US Healthcare Process Improvement experience in BPO Setup IT Business Analyst IT/Digital Transformation

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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