Japanese Bilingual – Voice Account (Advertising Search Engines | Eastwood | Onsite | Shifting)

Gratitude Inc

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1 week ago

Japanese Bilingual – Voice Account (Advertising Search Engines | Eastwood | Onsite | Shifting)

0-10 Year(s)

Manila (Eastwood quezon city, Pasig)

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Job Description

Key Skills

Advertising Search engine optimization (SEO) Japanese language english Japanese bilingual JLPT N1

28 candidate(s) have already applied for this Job. Apply now

Role Overview:

We are seeking Japanese Bilingual professionals to join our Advertising Search Engines account. You will handle voice interactions with Japanese-speaking clients, providing support and solutions for advertising and search engine-related inquiries.

Key Responsibilities:

Handle inbound and outbound voice interactions in Japanese.

Provide support for advertising and search engine-related inquiries.

Resolve customer concerns and escalate complex issues.

Document interactions accurately in the system.

Meet quality, productivity, and customer satisfaction goals.

Qualifications:

SHS Graduate or HS Old Curriculum – required.

CEFR Level: B1 – required.

At least 6 months Call Center Experience – required.

Minimum 6 months Japanese voice CCE or business-level Japanese voice experience – required.

Both native and non-native speakers are welcome to apply.

B1 CEFR English level and Aspiring Minds pass – required.

For local or non-natives: JLPT N1/N2 preferred, but may not be required if candidate has Japanese voice experience of more than 1 year.

For native candidates: Prior work experience is not necessary.

Candidates without Japanese Voice account experience may be endorsed as long as they have Japanese proficiency close to N1.

Role

Japanese Language Expert

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Jecinta Kariuki

Recruiter - Gratitude Inc

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