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GRATITUDE INC
APAC · AFRICA · U.S.A

Job Title: Trust and Safety Specialist (SQL / Data Operations)

748 Views 1 week ago
Experience 1–3 Year(s)
₱
Salary ₱ 30 – 60K p.m
Location Davao - Badian, Cebu Central Visayas
11 candidate(s) already applied

Job Description


Job Title: Trust and Safety Specialist (SQL / Data Operations)

Industry: Trust & Safety / Content Moderation / Risk Operations

Employment Type: Full-time

About the Role

Are you passionate about keeping online platforms safe, secure, and trustworthy? We are looking for a analytical Trust and Safety Specialist with strong technical chops to join our team.

In this role, you won't just monitor content—you will use SQL to dive into data, detect fraudulent patterns, identify system vulnerabilities, and help enforce platform policies at scale. If you love solving puzzles using data, this is the role for you.

What We Are Looking For

 Technical Experience:

 At least 2 years of hands-on experience working with SQL (querying databases, filtering data, and generating reports).

 Education:

 High School Graduate / Senior High School (SHS) Graduate OR

 College Graduate of any IT-related course (Computer Science, Information Technology, MIS, etc.).

 Skills:

 Strong analytical and problem-solving mindset.

 High attention to detail and a keen eye for security/policy violations.

Key Responsibilities

 Write and execute SQL queries to analyze user behavior, detect fraudulent activities, and flag policy violations.

 Monitor, review, and investigate reported accounts, transactions, or content to ensure community safety.

 Collaborate with product and engineering teams to refine automated detection rules and fraud filters.

 Translate raw data findings into actionable insights to improve Trust & Safety workflows.

 Maintain accurate documentation of investigations and policy decisions.

What’s in It for You?

 Competitive salary and performance-based incentives.

 HMO/Health benefits upon day one.

 An excellent stepping stone into tech-focused trust, safety, and risk operations.

 Collaborative team culture with room for professional growth.

How to Apply

Ready to protect our community with data? Kindly send in your resume to schedule an appointment.

Key Skills

5 Skills
GDS good communication skills GDS Experience Good analytical skills GDS tools (e.g., Amadeus, Sabre, Galileo)

Role Specifications

Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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