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GRATITUDE INC
APAC · AFRICA · U.S.A

*Khmer Bilingual CSR | IQUOR QC | Onsite

34 Views 2 days ago
Experience 0–14 Year(s)
₱
Salary ₱ 60.95 – 113.35K p.m
Location NA
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Job Description

*Bilingual CSR - Khmer (Cambodia) | IQUOR Quezon City | Onsite | Up to ₱113K + ₱20K Sign-On Bonus*


*Company:* IQUOR

*Location:* Quezon City - Onsite

*Job Type:* Full-time

*Work Schedule:* Shifting / Night Shift

*Salary:* ₱60,946.00 - ₱113,346.00 (Negotiable)

*Sign-On Bonus:* ₱20,000 + Incentives

*Start Date:* ASAP

*Openings:* 4 Hires


Job Overview


IQUOR is hiring 4 Khmer Multilingual Agents for an international client in Quezon City. You will provide customer support in Khmer and English via phone, chat, and email, handling inbound and outbound interactions.


Open to candidates *with or without BPO experience* - if you are fluent in Khmer, we want you!


Key Responsibilities

- Handle inbound and outbound customer interactions via phone, chat, and email

- Provide support in Khmer and English for account inquiries, billing, service requests, and product information

- Resolve customer concerns efficiently while delivering excellent customer experience

- Document interactions accurately in company systems

- Meet quality, productivity, attendance, and customer satisfaction goals

- Build trust and loyalty through professional, cross-cultural communication


Qualifications

- *Fluent in Khmer* - able to speak fluently and handle complex, professional conversations

- Working knowledge of English (training and systems are in English)

- Open to candidates with or without BPO experience

- *Preferred:* Previous collections experience

- *Preferred:* Understanding of Order-to-Cash (O2C) process

- Eligible to work in the Philippines with valid working visa. Temporary Resident Visa accepted for non-Filipino applicants

- Willing to work onsite in Quezon City on shifting / night shift

- Available to start ASAP


Benefits

- Competitive Salary up to ₱113,346.00

- ₱20,000 Sign-On Bonus + Incentives

- Health Insurance & Life Insurance

- Paid Training

- Free Parking

- Company Events

- Promotion to Permanent Employee



Key Skills

4 Skills
Call Center BPO Voice Process International Call Centre Khmer

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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