Khmer Speaker - Multilingual Account

JOB TITLE: Khmer Speaker - Multilingual Account - 60K-113K + 20K Sign-On Bonus - ASAP Start

Location: Quezon City - Onsite

Work Setup: Onsite

Work Shift: Shifting / Night Shift

Salary: Php 60,946 - 113,346 Negotiable + Php 20,000 Sign-On Bonus + Incentives

Headcount: 4

Start Date: ASAP

ABOUT THE ROLE:

We are urgently hiring 4 Khmer Language Speakers for a Multilingual account in Quezon City! Open to candidates with or without BPO experience. If you are fluent in Khmer and have working knowledge of English, this is for you.

WHAT'S IN IT FOR YOU:

- Competitive salary up to Php 113,346 + Php 20,000 Sign-On Bonus + Incentives

- Onsite setup in Quezon City

- ASAP hiring - Start immediately!

- Open to Filipino and non-Filipino applicants (Temporary Resident Visa accepted)

YOUR ROLE:

- Handle inbound and outbound customer interactions via phone, chat, and email

- Provide customer support in both English and Khmer language

- Assist customers with account inquiries, service requests, billing, product info, and general support

- Resolve customer concerns efficiently while delivering a positive experience

- Communicate clearly and professionally across different cultures

- Document customer interactions accurately using company systems

- Meet quality, productivity, attendance, and customer satisfaction goals

WHO WE'RE LOOKING FOR:

- Fluent in Khmer language (speak fluently and spontaneously)

- Can use Khmer effectively in a professional environment

- Can understand complex and extended conversations including implied meanings

- Working knowledge of English (training and systems are in English)

- Open to candidates with or without BPO experience

- Previous collections experience is highly preferred but not required

- Understanding of Order-to-Cash (O2C) process is highly preferred but not required

- Must be eligible to work in PH with valid working VISA

- Accepts Temporary Resident Visa for non-Filipino applicants

- Available to start ASAP