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GRATITUDE INC
APAC · AFRICA · U.S.A

Khmer Speaker - Multilingual Account

123 Views 1 week ago
Experience 0–17 Year(s)
₱
Salary ₱ 60 – 113K p.m
Location NA
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Job Description

# Khmer Bilingual Customer Service Representative – Multilingual Account

**Quezon City | Onsite | ₱60K–₱113K Salary + ₱20K Sign-On Bonus | Urgent Hiring**


**Company:** Confidential – Multilingual Account  

**Location:** Quezon City, Philippines  

**Work Arrangement:** 100% Onsite  

**Work Schedule:** Shifting Schedule / Night Shift  

**Salary Range:** ₱60,946 – ₱113,346 (Negotiable Based on Qualifications)  

**Sign-On Bonus:** ₱20,000 + Performance Incentives  

**Open Positions:** 4  

**Start Date:** ASAP  

**Applicants:** Filipino and Non-Filipino Candidates Welcome


### JOB OVERVIEW


We are urgently looking for **4 fluent Khmer-speaking professionals** to join a growing Multilingual Customer Service Account based in Quezon City!


This is an excellent opportunity for individuals who are proficient in Khmer and have working knowledge of English. Candidates with or without previous BPO experience are welcome to apply.


The successful candidates will provide customer support in both Khmer and English, assisting customers with various inquiries, account concerns, and service-related requests.


**International applicants are welcome! Temporary Resident Visa (TRV) holders may also apply, subject to applicable Philippine employment authorization requirements.**


### KEY RESPONSIBILITIES


- Handle inbound and outbound customer interactions through phone, chat, and email.

- Provide professional customer support in both Khmer and English.

- Assist customers with account inquiries, billing concerns, service requests, product information, and general support.

- Address and resolve customer issues efficiently while maintaining high service standards.

- Communicate effectively and professionally with customers from diverse cultural backgrounds.

- Accurately document customer interactions and update information in company systems.

- Meet established performance targets, including quality, productivity, attendance, and customer satisfaction.


### QUALIFICATIONS & REQUIREMENTS


- **Fluent in Khmer – Excellent spoken proficiency is required.**

- Able to communicate spontaneously and effectively in Khmer within a professional working environment.

- Capable of understanding complex and extended conversations, including implied meanings and context.

- Working knowledge of English is required, as training materials, internal communication, and company systems are in English.

- With or without previous BPO / Customer Service experience.

- Previous Collections experience is highly preferred but not mandatory.

- Familiarity with the Order-to-Cash (O2C) process is an advantage.

- Must be legally eligible to work in the Philippines with the appropriate employment authorization.

- Open to Filipino and non-Filipino applicants.

- Non-Filipino applicants with a Temporary Resident Visa (TRV) may apply, subject to work authorization requirements.

- Willing to work onsite in Quezon City.

- Amenable to shifting schedules, including night shifts.

- Must be available to start ASAP.


### SALARY & BENEFITS


- **Competitive Salary: ₱60,946 – ₱113,346**

- **₱20,000 Sign-On Bonus**

- Additional performance-based incentives.

- Salary negotiable depending on language proficiency and relevant experience.

- Onsite work arrangement in Quezon City.

- Opportunity to join a Multilingual Customer Service Account.

- Open to applicants with or without BPO experience.


### WHY APPLY?


Take advantage of this opportunity to build your career in the BPO industry while utilizing your Khmer language skills. Whether you are an experienced customer service professional or a first-time applicant, you are encouraged to apply!


### APPLY NOW – URGENT HIRING!


**Only 4 vacancies available!**


We are accepting applications from qualified Filipino and international Khmer-speaking candidates.


**Immediate starters are highly encouraged to apply!**

Key Skills

7 Skills
Call Center Inbound BPO BPO Voice Process Khmer Strong English Communication Skills End to end process knowledge of Order to cash process international bpo experience - voice

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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