Lead SD Management - SME

Role: Subject Matter Expert (SME)
Program: US Mortgage Servicing (Residential) – Voice Campaign

Work setup: Onsite in Clark, Pampanga

Work schedule: Flexible schedule


Potential relocation package may include:
• One-time relocation allowance (approximately PHP 10,000+; subject to verification).

• One-way transportation support (airfare or land transportation).

• Up to 30 days of accommodation.

Alternative profiles that may be considered:

• Candidates with SME experience in another campaign but with previous US Mortgage

Servicing agent experience.

• Highly tenured US Mortgage agents who have performed SME-like responsibilities (e.g.,

temporary SME, POC, or virtual leadership functions).


Non-Negotiable Qualifications:


• Candidates must have US Mortgage experience.

• Profiles without US Mortgage experience should not be endorsed, as they will not be considered.

PRE-SCREENING QUESTIONS:

Kindly provide answers to the pre-screening question in the comment area:

Years of experience in US Mortgage Servicing Campaign - voice:

Years of relevant SME experience:

Educational attainment:

Salary expectation:

Last drawn salary:

Notice period (preferably immediate joiner):

Amenability to work onsite in Clark, Pampanga with a flexible work schedule?

Current location (if away from Clark, please note if the candidate is willing/open to relocate):