Lead Subject Matter Expert (US Mortgage Servicing)
707 Views
2 weeks ago
Experience
2–4 Year(s)
₱
Salary
Confidential
Location
Pampanga (San Fernando, San Luis)
4 candidate(s) already applied
Job Description
Looking for an experienced Subject Matter Expert with strong background in US Residential Mortgage Servicing. The role involves supporting operations through coaching, process improvement, stakeholder collaboration, quality support, and performance management within a voice campaign.
Key Skills
US Mortgage
Mortgage Servicing
Residential Mortgage
SME
Voice Support
Coaching
Leadership
Performance Management
Quality
Customer Service
Stakeholder Management
BPO
Key Skills
1 Skills
US Mortgage
Role Specifications
Role
Operations Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
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Network
1+ Followers
Activity
500+ Posts
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