Makati Jobs - Telco CSR - Teleperformance - Up to 27K - Onsite*
Job Description
Key Skills
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*Makati Jobs - Telco CSR - Teleperformance - Up to 27K - Onsite*
Company: Teleperformance - Makati
Location: Makati City - Onsite (WFO)
Account: Telco Account
Salary: Up to PHP 27,000 Salary Package
Setup: Onsite - Shifting Schedule - Full-Time
Teleperformance Makati is urgently hiring for Telco Account. Minimum 3 months BPO experience required.
Responsibilities:
Handle customer inquiries and provide accurate product and service information
Resolve telco service issues and concerns efficiently
Ensure customer satisfaction and deliver quality service
Meet performance targets, KPIs, and quality metrics
Document customer interactions accurately
Qualifications:
High school graduate (old curriculum) / senior high school graduate accepted
At least 3 months BPO experience required, voice or non-voice accepted
Good to excellent English communication skills
Willing to work onsite in Makati City
Amenable to shifting schedule including nights, weekends, and holidays
Can start ASAP
Benefits:
Up to PHP 27,000 salary package
HMO plus government-mandated benefits
Paid training from Day 1
Clear career growth and promotion opportunities
Work with the world's largest BPO company
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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