Manager, Pre-sales and Solutions

Gratitude Inc

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4 weeks ago

Manager, Pre-sales and Solutions

3-4 Year(s)

₱ 160 - ₱ 180K p.m

Manila (Taguig)

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Job Description

Key Skills

Communication Detail oriented Service Desk "bid management" College Graduate pre-sales experience in Service Desk (BPO)

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Job title: Manager, Pre-sales and Solutions

Job ID: J0526-1473

Category: IT - Service Desk

Work set up: Hybrid at Taguig

Work shift: Mid Shift

Salary: PHP 160,000-180,000

Headcount: 1

Non-Negotiable:

• College graduate

• 3+ years of experience managing Profit & Loss within a consulting organization, with a focus on both sales and delivery

• With solid exposure in presales/bids in BPO Service Desk.

• Proven track record in strategic sales planning, pipeline development, and closing complex IT consulting deals

• Ability to challenge client assumptions, drive innovative solutions, and position CGI as a market leader

• Strong understanding of public sector challenges, procurement processes, and digital transformation trends

• Exceptional communication and relationship-building skills at the executive level Ability to travel as needed

• Must have pre-sales experience in Service Desk (BPO), not the technical/niche ones.

• BEMF Training

• Bid experience working large bids in BPO Service Desk.

• Service Desk experience preferred

Position Description:

The Manager Consulting Expert takes responsibility for being accountable for bids and opportunities in End-User Services by driving business development activities and ensuring process compliance with CGI's Business Engineering Management Framework.

Your main responsibilities as Manager Consulting Expert are as follows:

. The overall solution of major bids.

. The standardization of tools and offerings.

. Building knowledge repository for all bids: tools, best practices, and case studies to be used for bids.

. Improving efficiency in bid work.

. Writing effective proposals.

. Working collaboratively with different BUs in building a winning solution.

. Expanding the Solution Architect expertise within the business unit.

. Contributing to the Expert Enablement program of APAC strategic business unit.

. Supporting the Delivery Directors on the sales-to-delivery hand-off and transition.

. Contributing to the Communities of Practice within APAC (ie Customer Experience, Intelligent Automation, etc).

. Own and drive a strong pipeline of new business across both existing and prospective accounts

Skills:

Analytical Thinking

Bid Management

Communication

Detail-oriented

English

Service Desk

Pre-screening notes:

• How many years of experience do you have in managing Profit & Loss within a consulting organization?

• Do you a BEMF Training experience?

• How much is your last drawn salary?

• How much is your salary expectation?

• Are you amenable to work Hybrid in Taguig with a mid-shift schedule?

• When are you available to start once hired?

Role

Customer Delivery Specialist

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Oly Ezeh

Recruiter - Gratitude Inc

NA, nigeria

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