Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Manager, Pre-sales and Solutions

529 Views 1 week ago
Experience 3–4 Year(s)
₱
Salary ₱ 160 – 180K p.m
Location Manila (Taguig)
106 candidate(s) already applied

Job Description


Job title: Manager, Pre-sales and Solutions
Job ID: J0526-1473
Category: IT - Service Desk
Work set up: Hybrid at Taguig
Work shift: Mid Shift
Salary: PHP 160,000-180,000

Non-Negotiable:
• College graduate
• 3+ years of experience managing Profit & Loss within a consulting organization, with a focus on both sales and delivery
• With solid exposure in presales/bids in BPO Service Desk.
• Proven track record in strategic sales planning, pipeline development, and closing complex IT consulting deals
• Ability to challenge client assumptions, drive innovative solutions, and position CGI as a market leader
• Strong understanding of public sector challenges, procurement processes, and digital transformation trends
• Exceptional communication and relationship-building skills at the executive level Ability to travel as needed
• Must have pre-sales experience in Service Desk (BPO), not the technical/niche ones.
• BEMF Training
• Bid experience working large bids in BPO Service Desk.
• Service Desk experience preferred

Position Description:
The Manager Consulting Expert takes responsibility for being accountable for bids and opportunities in End-User Services by driving business development activities and ensuring process compliance with CGI’s Business Engineering Management Framework.

Your main responsibilities as Manager Consulting Expert are as follows:

. The overall solution of major bids.
. The standardization of tools and offerings.
. Building knowledge repository for all bids: tools, best practices, and case studies to be used for bids.
. Improving efficiency in bid work.
. Writing effective proposals.
. Working collaboratively with different BUs in building a winning solution.
. Expanding the Solution Architect expertise within the business unit.
. Contributing to the Expert Enablement program of APAC strategic business unit.
. Supporting the Delivery Directors on the sales-to-delivery hand-off and transition.
. Contributing to the Communities of Practice within APAC (ie Customer Experience, Intelligent Automation, etc).
. Expanding the visibility of CGI Philippines by active participation in local industry forums (ITBPAP, CCAP, Nordcham, etc).
. Own and drive a strong pipeline of new business across both existing and prospective accounts

Skills:
Analytical Thinking
Bid Management
Communication
Detail-oriented
English
Service Desk

Pre-screening notes:
• How many years of experience do you have in managing Profit & Loss within a consulting organization?
• Do you a BEMF Training experience?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work Hybrid in Taguig with a mid-shift schedule?
• When are you available to start once hired?

Key Skills

6 Skills
Communication Detail oriented Service Desk "bid management" College Graduate pre-sales experience in Service Desk (BPO)

Role Specifications

Role
Any Other
Timings
Afternoon Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
Any Other

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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