MANDARIN BILINGUAL HIRING - QUEZON CITY
Job Description
*MANDARIN SPEAKERS - THIS IS FOR YOU!*
*Work Setup:* Onsite - Quezon City
*Schedule:* Shifting / Night Shift
*Salary:* *UP TO ₱100,000 + ₱20,000 SIGN-ON BONUS + INCENTIVES
Start Date: ASAP
* QUALIFICATIONS:*
- Fluent in *MANDARIN* (Speak fluently & spontaneously)
- With or WITHOUT BPO Experience - OPEN TO ALL!
- With working knowledge in English (Training & systems in English)
- Previous Collections / Order-to-Cash (O2C) experience is a PLUS but NOT required
- Must be eligible to work in PH with valid working VISA
- Open to Filipino & Foreign Nationals with Temporary Resident Visa
- Can start ASAP
* JOB ROLE:*
- Handle inbound/outbound customer interactions via Phone, Chat, Email
- Provide support in Mandarin & English
- Assist with accounts, billing, service requests, product info
- Deliver excellent customer experience
- Document interactions & meet quality/productivity targets
* BENEFITS:*
- Company Events
- Free Parking
- Health & Life Insurance
- Paid Training
- Promotion to Permanent Employee
- Incentives
* LIMITED MANDARIN SLOTS - APPLY NOW BEFORE SLOTS RUN OUT! *
Pre-Screen Questions:
• Describe your Mandarin language proficiency:
• Can you speak fluently in Mandarin?
• Current location:
• Nationality
• What type of Visa do you have?
• Do you have previous experience with the order-to-cash process
• Last drawn salary
• Expected Salary
• Notice period:
Key Skills
2 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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