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GRATITUDE INC
APAC · AFRICA · U.S.A

MANDARIN BILINGUAL HIRING - QUEZON CITY

17 Views 20 hours ago
Experience 1–3 Year(s)
₱
Salary Confidential
Location Manila (Bridgetown quezon City, Fairview Quezon City, Eastwood quezon city)
5 candidate(s) already applied

Job Description


*MANDARIN SPEAKERS - THIS IS FOR YOU!*


*Work Setup:* Onsite - Quezon City

*Schedule:* Shifting / Night Shift

*Salary:* *UP TO ₱100,000 + ₱20,000 SIGN-ON BONUS + INCENTIVES 

Start Date: ASAP 


* QUALIFICATIONS:*

- Fluent in *MANDARIN* (Speak fluently & spontaneously)

- With or WITHOUT BPO Experience - OPEN TO ALL!

- With working knowledge in English (Training & systems in English)

- Previous Collections / Order-to-Cash (O2C) experience is a PLUS but NOT required

- Must be eligible to work in PH with valid working VISA

- Open to Filipino & Foreign Nationals with Temporary Resident Visa

- Can start ASAP


* JOB ROLE:*

- Handle inbound/outbound customer interactions via Phone, Chat, Email

- Provide support in Mandarin & English

- Assist with accounts, billing, service requests, product info

- Deliver excellent customer experience

- Document interactions & meet quality/productivity targets


* BENEFITS:*

- Company Events

- Free Parking

- Health & Life Insurance

- Paid Training

- Promotion to Permanent Employee

- Incentives


* LIMITED MANDARIN SLOTS - APPLY NOW BEFORE SLOTS RUN OUT! *


 Pre-Screen Questions:


• Describe your Mandarin language proficiency:

• Can you speak fluently in Mandarin?

• Current location:

• Nationality

• What type of Visa do you have?

• Do you have previous experience with the order-to-cash process

• Last drawn salary

• Expected Salary

• Notice period:

Key Skills

2 Skills
Customer Service mandarin + english speaker

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Contract To Hire)
Industry
Banking / Financial Services / Broking
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Tiwa Lola
Recruiter - Gratitude Inc
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