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GRATITUDE INC
APAC · AFRICA · U.S.A

Mandarin Bilingual Representative -Up to PHP 119K + 20K Sign-On Bonus

35 Views 2 days ago
Experience 0–20 Year(s)
₱
Salary ₱ 80 – 119K p.m
Location NA
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Job Description

 Mandarin Bilingual Representative | No Experience Needed | Up to PHP 119K + 20K Sign-On Bonus

*Company:* Confidential | Premium Mandarin Bilingual Account

*Location:* Quezon City - Onsite

*Schedule:* Shifting / Night Shift

*Salary:* PHP 40,000 - PHP 119,027.33 + PHP 20,000 Sign-On Bonus + Incentives

*Vacancies:* 20 Slots Available - Urgent Hiring!


*Job Overview:*

High-paying opportunity for Mandarin speakers! Earn up to PHP 119K! We are hiring 20 fluent Mandarin Bilingual Representatives to provide support in English and Mandarin via phone, chat, and email. No BPO experience required - premium pay awaits!


*Who Can Apply:*

- With or without BPO experience - Fresh grads welcome!

- Fluent in Mandarin: Can use language effectively in a professional setting and understand complex conversations

- Working knowledge of English (training and systems are in English)

- Open to Filipino and Non-Filipino nationals with valid working Visa (Temporary Resident Visa accepted)

- Collections and Order-to-Cash experience is a plus but not required

- Eligible to work in PH and can start ASAP


*Responsibilities:*

- Handle inbound and outbound interactions professionally in English and Mandarin

- Assist customers with account inquiries, service requests, billing, and product information

- Resolve customer concerns and deliver excellent customer experience

- Accurately document customer interactions

- Meet quality, productivity, and CSAT goals


*Benefits & Perks:*

- Company Events and Employee Engagement Activities

- Free Parking

- Health Insurance + Life Insurance

- Paid Training from Day 1

- Promotion to Permanent Employee

- Career Growth and Fast Promotion

Key Skills

7 Skills
Mandarin Inbound BPO BPO Voice Process International Call Centre BPO Call center Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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