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GRATITUDE INC
APAC · AFRICA · U.S.A

Microsoft Dynamics 365 CRM Developer | Taguig |

88 Views 3 days ago
Experience 3–15 Year(s)
₱
Salary Confidential
Location Manila (Taguig)
20 candidate(s) already applied

Job Description


We are looking for an Application Developer responsible for designing, building, and configuring applications to meet business process and application requirements using Microsoft Dynamics 365 Customer Relationship Management (CRM).

Your typical day will involve developing and implementing CRM solutions to enhance customer relationships and streamline business processes.


Roles & Responsibilities

  • Assist in the design of software configuration and customization using Microsoft Dynamics 365 Customer Relationship Management (CRM) to meet business process design and application requirements.

  • Perform independently and develop into a Subject Matter Expert (SME).

  • Actively participate and contribute to team discussions.

  • Contribute to providing solutions to work-related problems.

  • Develop and customize Microsoft Dynamics 365 CRM applications.

  • Integrate CRM applications with other systems and platforms.

  • Provide technical support and troubleshooting for CRM applications.

  • Collaborate with stakeholders to gather requirements and define project scope.

  • Stay updated on the latest CRM technologies and best practices.


Requirements & Qualifications

  • Bachelor's Degree in Information Technology, Computer Science, or other related fields.

  • 3 or more years of experience in Microsoft Dynamics 365 Customer Relationship Management (CRM).

  • Experience in CRM modules such as Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Sales, Microsoft Dynamics 365 Field Service, or Microsoft Dynamics 365 Customer Insights – Journeys.

  • Strong understanding of CRM development principles and best practices.

  • Experience in customizing and configuring CRM solutions.

  • Knowledge of CRM integration with other systems and applications.

  • Ability to troubleshoot and resolve technical issues in CRM applications.

  • Hands-on experience with the Power Platform (Power Automate, Power Apps, etc.).

  • Experience with .NET development and familiarity with SQL Server.

  • Flexible to report onsite at any of the Manila office locations: Alabang, BGC, Cubao, and Mandaluyong City.

  • Open to applicants currently residing in the Philippines who already have the right to live and work in the country.


Pre-Screening Questions


  1. How many years of relevant hands-on experience do you have with Microsoft Dynamics 365 Customer Relationship Management?
  2. Do you have hands-on experience with the Power Platform (Power Automate, Power Apps, etc.)?
  3. What was your last drawn salary?
  4. What is your salary expectation?
  5. Are you amenable to working onsite with a shifting schedule in Taguig?


Key Skills

5 Skills
Microsoft 365 Bachelor's Degree in Information Technology, Computer Science, or other related fields Microsoft Dynamics 365 Customer Relationship Management CRM Modules Experience with .NET development and familiarity with SQL Server

Role Specifications

Role
Software Developer/ Tester
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Oluchi Osuagwu
Recruiter - Gratitude Inc
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