MIS EXECUTIVE | BPO
421 Views
2 weeks ago
Experience
2–4 Year(s)
₱
Salary
₱ 20 – 30K
p.m
Location
Quezon Calabarzon
88 candidate(s) already applied
Job Description
HIRING: MIS EXECUTIVE | BPO
Location: Eton Centris, Quezon City
Work Setup: 100% Onsite
Schedule: Shifting
Salary: Up to 20% hike from last drawn salary + ₱2,400 allowance, depending on experience
Headcount: 1
Start Date: ASAP
Qualifications
- Bachelor’s Degree graduate in Statistics, Mathematics, Engineering, Business Administration, IT, or Computer Science
- 2–4 years of MIS/Reporting experience in a BPO environment
- At least 2 years’ experience supporting Contact Center or WFM Operations
- Strong experience in Excel-based reporting and dashboard creation
- Knowledge of Contact Center/WFM metrics is preferred
Recruitment Process
Initial Interview → SVAR → L2 Interview (MS Teams) → L3 Interview (MS Teams)
Pre-Screening Questions
Please prepare the following:
- Highest Educational Attainment
- Years of experience as an MIS Executive/Analyst in a BPO
- Years of experience supporting Contact Center/WFM Operations
- Last drawn salary
- Expected salary
- Are you amenable to 100% onsite work in Quezon City with a shifting schedule?
- Can you start immediately?
Interested candidates, please fill out the questionnaire here:
https://myglit.com/lateral/cref/6b9a06ca5e
Apply now and take the next step in your career!
Key Skills
15 Skills
Microsoft Office
Trend Analysis
Analytical Skills
Dashboards
Data Visualization
Workforce Management
Advanced Excel
BPO Operations
WFM Analyst
Data Management
Performance Monitoring
Proficiency in MS Excel (VLOOKUP/XLOOKUP, Pivot Tables preferred)
MIS Reporting, Data Analysis & Business Presentation Skills (Excel, PPT
SLA / KPI Management
MIS Management & Data Reporting
Role Specifications
Role
MIS Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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