MIS Executive
Gratitude IncMIS Executive
Job Description
Key Skills
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QUALIFICATIONS:
Graduate of a Bachelor's Degree in:
o Statistics
o Mathematics
o Engineering
o Business Administration
o Information Technology
o Computer Science"
• 2–4 years of reporting/MIS experience in a BPO environment.
• At least 2 years supporting contact center or WFM operations.
• Experience with Excel-based reporting and dashboard creation.
• Knowledge of contact center/WFM metrics preferred
RECRUITMENT PROCESS:
Initial Interview-SVAR-L2 Interview: MS Teams-L3 Interview: MS Teams
Pre-Screening Notes:
1) Highest Educational Attainment:
2) How many years of experience do you have as an MIS Executive or Analyst in a BPO environment?
3) Years of experience in supporting contact center or WFM operations:
4) How much is your last drawn salary?
5) How much is your expected salary?
6) Are you amenable to working 100% on-site in Quezon City with a shifting schedule?
7) Can you start immediately?
Role
MIS Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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