Gratitude Inc banner
Gratitude Inc logo

Monitoring, Observability and Event Management Architect

Gratitude Inc
11 Views
7 hours ago

Monitoring, Observability and Event Management Architect

5-15 Year(s)
₱ 100 - ₱ 108K p.m
Manila
Manila

Job Description

Key Skills

JavaScript Python azure data Azure fundamentals

0 candidate(s) have already applied for this Job. Apply now

Job title: Monitoring, Observability and Event Management Architect

Work set up: Hybrid

Work shift: Night Shift

Salary: 100,000 to 108,000

Start date: ASAP

Headcount: 1







Qualifications:

• Extensive experience in alert integration into ServiceNow ITOM, implementation of SNOW ITOM AIOps and related experience

• Bachelor’s degree in IT /Computer science/Engineering, or related field.

• 5+ years of experience in IT monitoring or related technical roles.

• Strong knowledge in Azure Log Analytics, KQL, Telemetry, APM, Ansible, PowerShell, Automation

• Proven ability to analyze and resolve complex application and infrastructure issues.

• Excellent communication and teamwork skills.

• Extensive experience in alert integration into ServiceNow ITOM

• 3+ years of experience with IT architecture role and deep understanding of monitoring and application performance management

• Experience with Azure services.

• Experience in DevOps and programming languages: Python, PowerShell, C#, JavaScript, SQL.

• Knowledge of proactive monitoring using Azure services, telemetry, and synthetic transactions.

• Understanding of network architecture and security: WAN/LAN, TCP/IP, PKI.

• Familiarity with ITSM processes and tools (e.g., ServiceNow), and compliance processes

• Have AIOps vision and awareness





Responsibilities:

• Lead the design and implementation of enterprise monitoring, observability, and event management solutions.

• Collaborate with MEMD design leads across various domains including Event Management, Function Apps, Azure Monitor, App Dynamics, Grafana, ThousandEyes, and more.

• Develop and sustain observability and monitoring standards aligned with enterprise architecture.

• Design monitoring services for applications across SAAS, IAAS, and PAAS platforms.

• Engage with business units to gather requirements and deliver cost-effective monitoring solutions.

• Perform day-to-day design activities and plan for software and automation upgrades.

• Drive innovation through proof-of-concept initiatives and automation strategies.








Skills:

• SRE Practices: Observability and Monitoring

• ServiceNow ITOM Event Management

• JavaScript, Python, PowerShell

• Azure Fundamentals, Azure Monitor, Azure DataLake, Azure Fabric

• API Integration, Ansible

• .NET and C# Programming

• DevOps and Automation Tools

• Grafana, Prometheus, App Dynamics, ThousandEyes, Riverbed, Nobl9




Pre-screening notes:

• How many years of experience you have in IT monitoring or related technical roles?

• How many years of experience you have with IT architecture role and deep understanding of monitoring and application performance management?

• How much is your last drawn salary?

• How much is your salary expectation?

• Are you amenable to work Hybrid in QC with a Night Shift Schedules?

• When are you available to start once hired? Is

Role

Event Management

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

Advertising / Arts / Media

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Nicholas James Aweneh

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 17 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 25K p.m

Manila, Philippines

2 - 5 Year(s)

Microsoft 365 Administration SharePoint Development Framework (SPFx) sharepoint administrator

₱ 100 - ₱ 110K p.m

Manila, Philippines

1 - 5 Year(s)

Scheduling WFM System WFM tools

Confidential

Manila, Philippines

10 - 20 Year(s)

SQL production support Unix/Linux

₱ 100 - ₱ 125K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service

₱ 18 - ₱ 37K p.m

Manila, Philippines

2 - 5 Year(s)

US Healthcare USRN Trainer Active USRN Mainland license

Confidential

Manila, Philippines

1 - 10 Year(s)

BPO Voice Process BPO Skills BPO Operations

₱ 10 - ₱ 15K p.m

Manila, Philippines

1 - 26 Year(s)

Inbound BPO BPO Voice Process Call centre voice

₱ 38 - ₱ 50K p.m

Manila, Philippines

1 - 2 Year(s)

Financial Analyst Financial Services Financial Account

₱ 15 - ₱ 20K p.m

Manila, Philippines

4 - 8 Year(s)

Accounting CPA good communication skills

₱ 50 - ₱ 65K p.m

Manila, Philippines