Gratitude Inc banner
Gratitude Inc logo

Monitoring, Observability and Event Management Architect

Gratitude Inc
20 Views
21 hours ago

Monitoring, Observability and Event Management Architect

3-6 Year(s)
₱ 100 - ₱ 108K p.m
Manila
Manila

Job Description

Key Skills

Azure Devops College Graduate Hands-on experience with ServiceNow or similar ticketing tools. Azure fundamentals API Integration

5 candidate(s) have already applied for this Job. Apply now

Job title: Monitoring, Observability and Event Management Architect 

Work set up: Hybrid 

Work shift: Night Shift 

Salary: 100,000 to 108,000 

Start date: ASAP 

Headcount: 1 

  

  



Qualifications:  

• Extensive experience in alert integration into ServiceNow ITOM, implementation of SNOW ITOM AIOps and related experience 

• Bachelor’s degree in IT /Computer science/Engineering, or related field. 

• 5+ years of experience in IT monitoring or related technical roles. 

• Strong knowledge in Azure Log Analytics, KQL, Telemetry, APM, Ansible, PowerShell, Automation 

• Proven ability to analyze and resolve complex application and infrastructure issues. 

• Excellent communication and teamwork skills. 

• Extensive experience in alert integration into ServiceNow ITOM 

• 3+ years of experience with IT architecture role and deep understanding of monitoring and application performance management 

• Experience with Azure services. 

• Experience in DevOps and programming languages: Python, PowerShell, C#, JavaScript, SQL. 

• Knowledge of proactive monitoring using Azure services, telemetry, and synthetic transactions. 

• Understanding of network architecture and security: WAN/LAN, TCP/IP, PKI. 

• Familiarity with ITSM processes and tools (e.g., ServiceNow), and compliance processes 

• Have AIOps vision and awareness 





Responsibilities:  

• Lead the design and implementation of enterprise monitoring, observability, and event management solutions. 

• Collaborate with MEMD design leads across various domains including Event Management, Function Apps, Azure Monitor, App Dynamics, Grafana, ThousandEyes, and more. 

• Develop and sustain observability and monitoring standards aligned with enterprise architecture. 

• Design monitoring services for applications across SAAS, IAAS, and PAAS platforms. 

• Engage with business units to gather requirements and deliver cost-effective monitoring solutions. 

• Perform day-to-day design activities and plan for software and automation upgrades. 

• Drive innovation through proof-of-concept initiatives and automation strategies. 

  


  

  

Skills:  

 • SRE Practices: Observability and Monitoring 

 • ServiceNow ITOM Event Management 

 • JavaScript, Python, PowerShell 

 • Azure Fundamentals, Azure Monitor, Azure DataLake, Azure Fabric 

 • API Integration, Ansible 

 • .NET and C# Programming 

 • DevOps and Automation Tools 

 • Grafana, Prometheus, App Dynamics, ThousandEyes, Riverbed, Nobl9 




Pre-screening notes:

• How many years of experience you have in IT monitoring or related technical roles?

• How many years of experience you have with IT architecture role and deep understanding of monitoring and application performance management?

• How much is your last drawn salary?

• How much is your salary expectation?

• Are you amenable to work Hybrid in QC with a Night Shift Schedules?

• When are you available to start once hired? Is

Role

Any Other

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Wycliff Kiprop

Recruiter - Gratitude Inc

NA, kenya

1+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

1 - 23 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 2.5 - ₱ 33K p.m

Manila, Philippines

5 - 24 Year(s)

ADO Data Analysis Enterprise systems

₱ 80 - ₱ 85K p.m

Manila, Philippines

1 - 21 Year(s)

GDS Inbound BPO BPO Voice Process

₱ 25 - ₱ 30K p.m

Manila, Philippines

1 - 21 Year(s)

BPO Voice Process BPO Skills BPO Operations

₱ 30 - ₱ 35K p.m

Manila, Philippines

7 - 10 Year(s)

Six Sigma BPO Healthcare. Quality Manager.

₱ 100 - ₱ 180K p.m

Manila, Philippines

2 - 4 Year(s)

Office Operations

₱ 100 - ₱ 110K p.m

Manila, Philippines

2 - 3 Year(s)

Scheduling WFM tools BPO industry

₱ 30 - ₱ 35K p.m

Manila, Philippines

0 - 1 Year(s)

Customer Service

Confidential

Manila, Philippines

10 - 15 Year(s)

Agile SAP ECC SAP Sales & Distribution

₱ 125 - ₱ 127.3K p.m

Manila, Philippines

1 - 20 Year(s)

US Collections BPO Voice Process billing process

₱ 27 - ₱ 40K p.m

Manila, Philippines