Mortgage Support Specialist (WFH | Nationwide)
Gratitude IncMortgage Support Specialist (WFH | Nationwide)
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Role Overview:
We are seeking a Mortgage Support Specialist to join our team! You will assist customers with mortgage inquiries, loan applications, and account concerns, providing exceptional service in a fast-paced environment.
Key Responsibilities:
Handle inbound customer inquiries regarding mortgage accounts.
Assist with loan applications, payments, and account updates.
Resolve customer concerns and escalate complex issues.
Document interactions accurately in the system.
Meet quality, productivity, and customer satisfaction goals.
Qualifications:
High School Graduate / SHS Graduate / College Level – required.
Minimum 1 year mortgage experience – required.
Strong Customer Service or BPO experience (preferably from banking industry).
Excellent English communication skills.
Amenable to Work From Home setup with shifting schedules.
Stable internet connection and conducive workspace.
Why Join?
Competitive salary: ₱28,000 – ₱32,000 package + allowances.
₱50,000 Sign-On Bonus.
HMO coverage after 6 months.
100% Work From Home – equipment provided.
Career growth in mortgage and banking.
Role
Mortgages
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
Banking / Financial Services
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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