Non-Negotiable Qualifications

Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.
Experience: 5+ years of hands-on experience with MuleSoft or other Middleware/API Management platforms.
Background: Proven experience working with an end-client organization, consulting firm, or IT services company.
Technical Skills: Familiarity with one or more of the following technologies:
- REST APIs, Java, AngularJS
- Version Control & CI/CD: Git, Jenkins, Azure DevOps
- ETL Tools: Informatica, DataStage, Talend, etc.
- Monitoring/Logging: ELK Stack
Stability: Stable career history (no rapid job-hopping).
Exclusions: Must not be a current or former employee of CGI.
Certifications (Preferred): MuleSoft or related integration platform certification is a strong advantage.

Position Description

As a MuleSoft Developer, you will design, implement, and maintain scalable Middleware and API integration solutions to support business objectives and client needs.

Key Responsibilities

Solution Design & Development:
- Design, develop, and maintain robust APIs and integrations connecting enterprise applications, cloud platforms, databases, and third-party systems.
- Build solutions using Agile methodologies and technologies, including Python, Node.js, Java, JSON, REST, YAML, OpenAPI, RAML, GraphQL, and DataWeave.
- Prepare technical specifications, detailed solution designs, and implementation documentation.
Client & Delivery Support:
- Support clients in designing, implementing, and delivering enterprise API Management and Middleware solutions.
- Contribute technical expertise across multiple iPaaS and API Management platforms (e.g., MuleSoft, Google Apigee, WSO2, Software AG, AWS, and Microsoft technologies).
- Translate business and technical requirements into efficient, scalable integration architectures.
- Participate in project planning, workload estimation, and delivery activities in collaboration with architects, technical leads, and cross-functional teams.
Testing, Optimization & Maintenance:
- Execute unit testing, integration testing, performance tuning, and defect resolution.
- Monitor, troubleshoot, and optimize Middleware services and API performance.
- Provide ongoing application maintenance and production support, including incident investigation and root-cause resolution.
Governance & Practice Growth:
- Contribute to API governance, integration architecture discussions, and continuous process improvement initiatives.
- Active involvement in knowledge-sharing and supporting the growth of the API Management and Middleware practice.

Key Competencies & Skills

Technical: MuleSoft, MuleSoft Anypoint Platform, API Design & Integration Architecture
Soft Skills: Analytical Thinking, Communication, Attention to Detail, Problem-Solving

Pre-Screening Questions

How many years of hands-on experience do you have with MuleSoft or other Middleware/API Management platforms?
Do you have experience working within an end-client organization, consulting firm, or IT services company?
What is your current/last drawn salary?
What is your expected monthly salary?
Are you amenable to working in a hybrid setup in Taguig on a mid-shift schedule?
What is your standard notice period, and when would you be available to start once an offer is extended?

Role

Account Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

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