Multilingual Customer Service Representative - Bahasa Indonesia

Gratitude Inc

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1 month ago

Multilingual Customer Service Representative - Bahasa Indonesia

1-17 Year(s)

₱ 38 - ₱ 60.95K p.m

Job Description

Key Skills

Call Center Bahasa BPO Voice Process International voice Process Bahasa Speaker Bahasa Language

16 candidate(s) have already applied for this Job. Apply now

Job Title: Multilingual Customer Service Representative - Bahasa Indonesia

Location: Quezon City, Philippines - Onsite

Work Schedule:* Shifting / Night Shift

Employment Type:* Full-time

Start Date: Asap

*Salary:* Php 38,239.33 - 60,946.00 Monthly. Salary negotiable

*Other Benefits:* Php 20,000 Sign On Bonus + Incentives, Health Insurance, Life Insurance, Free Parking, Paid Training, Company Events, Promotion to Permanent

*Job Description:*

Provide customer support in English and Bahasa Indonesia through phone, chat, and email. Handle account inquiries, billing concerns, service requests, and general customer support while ensuring high customer satisfaction.

*Qualifications:*

- Open to applicants with or without BPO experience

- Fluent in Bahasa Indonesia - speaking and comprehension

- Working knowledge of English. Training and systems are in English

- Can understand complex conversations and communicate professionally

- Previous collections experience and O2C process knowledge is an advantage but not required

- Must be legally able to work in the Philippines with valid Working VISA or Temporary Resident VISA

Responsibilities:

- Handle inbound and outbound customer interactions

- Assist with account-related inquiries, billing, and service requests

- Document interactions accurately in company systems

- Meet quality, productivity, and attendance targets

N/B

Applicant Must be currently staying in the Philippines

Role

Account Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

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