Multilingual Customer Support Representative – Khmer (Cambodian Language)
Gratitude IncMultilingual Customer Support Representative – Khmer (Cambodian Language)
Job Description
Key Skills
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Multilingual Customer Support Representative – Khmer (Cambodian Language)
Work Location: Onsite – Quezon City, Philippines
Work Schedule: Shifting / Night Shift
(Negotiable based on experience and language proficiency)
Sign-On Bonus: PHP 20,000 + Performance Incentives
Start Date: ASAP
Are you a fluent Khmer speaker looking for a rewarding international career?
We're looking for Khmer-speaking Customer Support Representatives who can deliver outstanding customer service while using their language skills in a dynamic global environment. Whether you're an experienced BPO professional or just starting your customer service career, we'd love to hear from you.
What You'll Do
Provide professional customer support in Khmer and English via phone, email, chat, and other communication channels.
Handle customer inquiries related to accounts, billing, products, services, and general concerns.
Resolve customer issues accurately while delivering an exceptional customer experience.
Communicate effectively with customers from diverse cultural backgrounds.
Document customer interactions accurately using internal systems and tools.
Meet quality, productivity, attendance, and customer satisfaction targets.
Build customer trust through excellent service and effective problem-solving.
Perform other tasks as required to support business operations.
Qualifications
Fluent in spoken and written Khmer (Cambodian) with the ability to communicate naturally and professionally.
Able to understand complex conversations and communicate clearly in business settings.
Working knowledge of English is required, as training and internal systems are conducted in English.
Open to applicants with or without BPO/customer service experience.
Previous Collections experience is an advantage but not required.
Knowledge of the Order-to-Cash (O2C) process is a plus but not mandatory.
Must be willing to work onsite in Quezon City on a shifting/night shift schedule.
Must be legally authorized to work in the Philippines with a valid work visa.
What We Offer
Competitive salary package (negotiable)
PHP 20,000 Sign-On Bonus
Performance incentives
Paid training
Health insurance
Life insurance
Free parking
Company events
Career growth and promotion opportunities
Opportunity for regular/permanent employment
Pre-Screening Questions
Please include your answers when you apply:
How would you describe your Khmer language proficiency?
Can you communicate fluently and professionally in Khmer?
What is your current location?
What is your nationality?
What type of Philippine visa do you currently hold?
Do you have experience with the Order-to-Cash (O2C) process?
What was your last drawn salary?
What is your expected monthly salary?
What is your notice period or earliest available start date?
Role
Account Manager
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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