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MyGlit Jobs |  Jobs |   Multilingual Service Desk Analyst in Mumbai & Delhi

Multilingual Service Desk Analyst

Gratitude Inc
333 Views
1 month ago

Multilingual Service Desk Analyst

1-2 Year(s)
80 - 85 Thousand p.m
Manila (Taguig)
Manila (Taguig)

Job Description

Key Skills

Service Desk

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Job Title: Multilingual Service Desk Analyst



Required spoken language can be any of the following: Latvian, Lithuanian, Estonian, Dutch, Danish, Finnish, Swedish, Portuguese, Norwegian



FOCUS: Latvian, Estonian, Lithuanian, Dutch, Danish



Category: Service Desk / End User Services



Main location: Philippines, Metropolitan Manila, Taguig (Onsite)



Salary: PHP 80,000 - 85,000



Employment Type: Full Time



 



JOIN CGI PHILIPPINES!



 



We are looking for a dedicated and enthusiastic multilingual- L1 Customer Support Agent to join our growing team.



 



In this role, you will be responsible for delivering outstanding customer service and technical support to clients through phone, email, and chat. The ideal candidate is passionate about helping others, has excellent communication skills, and possesses a solid foundation in technical troubleshooting.



 



Qualifications:



 



• Must be fluent in English and any of the following languages: Latvian, Lithuanian, Estonian, Dutch, Danish, Finnish, Swedish, Portuguese, Norwegian



• Strong verbal and written communication skills



• Basic to intermediate knowledge of Windows and Microsoft 365 (M365)



• Experience or aptitude in technical troubleshooting and customer support



• With an active TRV or Permanent Resident Visa in the Philippines



• Must not be a present or former employee of CGGI



• Should be amenable to work on a shifting schedule and onsite in Taguig



• Salary expectation should be within the maximum budget.

Role

Customer Service Analyst

Timings

Day Shift (Permanent)

Industry

Accounting / Finance

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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MyGlit Jobs |  Jobs |   Multilingual Service Desk Analyst in Mumbai & Delhi

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