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GRATITUDE INC
APAC · AFRICA · U.S.A

MULTILINGUAL TALENT — YOUR LANGUAGE IS YOUR ADVANTAGE!

252 Views 3 weeks ago
Experience 0–20 Year(s)
₱
Salary ₱ 40 – 130K p.m
Location Manila (Bridgetown quezon City, Eastwood quezon city)
2 candidate(s) already applied

Job Description

VIETNAMESE | THAI | CANTONESE | MANDARIN | KHMER

Are you fluent in one of these languages? This could be your next big career move!

We are urgently hiring Multilingual Customer Service Professionals who can confidently communicate with customers in Vietnamese, Thai, Cantonese, Mandarin, OR Khmer.

And here's the exciting part: BPO experience is NOT required!

Whether you're an experienced BPO professional, a multilingual customer service specialist, a collections professional, an Order-to-Cash specialist, or a fluent speaker looking to enter the BPO industry — YOU ARE ENCOURAGED TO APPLY ASAP.

MULTIPLE LANGUAGES. MULTIPLE OPPORTUNITIES. ONE GREAT CAREER.

POSITION

Multilingual Language Specialist / Customer Support

Work Setup: Onsite — Quezon City

Schedule: Shifting / Night Shift

Salary: ₱40,000 – ₱130,000

₱20,000 SIGN-ON BONUS + INCENTIVES

Availability: ASAP

Salary is negotiable depending on language proficiency, experience, and qualifications.

LANGUAGES CURRENTLY NEEDED

You may apply if you are fluent and professionally capable in ANY ONE of the following:

Vietnamese

Thai

Cantonese

Mandarin

Khmer / Cambodian


WHAT WE'RE LOOKING FOR

You should be able to:

Speak your language fluently, naturally and spontaneously

Handle complex conversations and understand implied meanings

Communicate professionally with customers

Use your language effectively in a business environment

Communicate sufficiently in English for training, systems and internal processes

Work onsite in Quezon City

Work shifting/night schedules

Be eligible to work in the Philippines and available ASAP

Your primary customer interaction will be in your required language. English is mainly needed for training, company systems and internal processes.


NO BPO EXPERIENCE? STILL APPLY!

This opportunity is OPEN TO CANDIDATES WITH OR WITHOUT BPO EXPERIENCE.

Your background may be especially valuable if you have experience in:

Collections / Accounts Receivable

Order-to-Cash (O2C)

Customer Service

Shared Services

Banking / Financial Services

E-commerce

International Customer Support

Sales / Retention

Billing / Account Management

Collections and O2C experience are highly preferred — but NOT mandatory.

If you have the language fluency + professional communication skills, don't disqualify yourself just because you haven't worked in a BPO before.

​

INTERNATIONAL APPLICANTS ARE WELCOME!

This role is open to candidates who are legally eligible to work in the Philippines.

Filipino applicants with the required language skills are welcome.

Non-Filipino applicants may also apply if they have a valid authorization to work in the Philippines.

Valid working visa accepted

Temporary Resident Visa (TRV) accepted for eligible non-Filipino applicants

Must be legally eligible to work in the Philippines

Must be available to start ASAP


‍ WHAT WILL YOU DO?

As a Multilingual Customer Support professional, you will:

Handle inbound and outbound customer interactions

Support customers through phone, chat, email and other channels

Provide professional assistance in English + your required language

Handle account, billing and payment-related concerns

Assist with service requests, product information and account inquiries

Investigate and resolve customer concerns

Accurately document customer interactions in company systems

Build customer trust through professional communication and problem-solving

Meet quality, productivity, attendance and customer satisfaction targets

Communicate effectively across different cultures and customer backgrounds


ADDITIONAL INCENTIVES:

Health Insurance

Life Insurance

Paid Training

Free Parking

Company Events

Opportunity for promotion to permanent employee


HOW TO APPLY

Send your updated CV/Resume to calmsam01@gmail.com 

Please answer ALL Pre-Screening Questions in your application email/comment.

Incomplete answers may delay your application.

PRE-SCREENING QUESTIONS

1. Which language are you applying for, and how would you describe your proficiency?

(Vietnamese / Thai / Cantonese / Mandarin / Khmer)

2. Can you speak fluently and spontaneously in your chosen language?

3. What is your current location?

4. What is your nationality?

5. What type of Philippine Visa / work authorization do you currently have?

6. Do you have previous Order-to-Cash (O2C) experience? If yes, please describe briefly.

7. Do you have previous Collections experience? If yes, please indicate how long.

8. What is your last drawn salary?

9. What is your expected salary?

10. What is your notice period / earliest possible start date?


FLUENT IN THE LANGUAGE? APPLY NOW.

You do not need to wait for BPO experience to apply.

If you have the language proficiency, professional communication skills, legal eligibility to work in the Philippines, and can start ASAP, send your application today.

Vietnamese | Thai | Cantonese | Mandarin | Khmer

Key Skills

7 Skills
good communication skills Khmer Must be fluent in speaking both Mandarin and English Multilingual Fluent both Cantonese and English Fluent in Vietnamese and English Thai Language

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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