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GRATITUDE INC
APAC · AFRICA · U.S.A

Non-Voice CSR - Chat & Email Support | Concentrix Taguig | Up to 24K

82 Views 2 hours ago
Experience 1–15 Year(s)
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Salary ₱ 22 – 24K p.m
Location Taguig
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Job Description

Non-Voice CSR - Chat & Email Support | Concentrix Taguig | Up to 24K


*Company:* Concentrix

*Location:* Taguig City - Onsite

*Salary:* Up to Php 24,000 Package

*Type:* Full-time

*Account:* Blended Non-Voice - Chat & Email Support

*Setup:* Onsite, Non-Voice, Shifting Schedule


*ABOUT THE ROLE:*

Concentrix Taguig is hiring for our Blended Non-Voice Account. Perfect for tenured BPO agents who prefer chat & email over voice calls!


*KEY RESPONSIBILITIES:*

- Handle customer inquiries via chat and email

- Provide accurate information and timely resolution

- Maintain high-quality written communication and customer satisfaction

- Meet performance and quality targets


*QUALIFICATIONS:*

- High School Graduate (Old Curriculum) or Senior High School Graduate

- At least 1 year BPO experience required

- Strong written English communication skills

- Willing to work onsite in Taguig - shifting schedule

- Can start ASAP


*BENEFITS & PERKS:*

- Up to Php 24K monthly package

- HMO + government-mandated benefits

- Paid training from Day 1

- Career growth with a global BPO leader

- No voice calls - chat & email only

Key Skills

7 Skills
Call Center Inbound BPO International Call Centre Chat Process BPO Operations Call Center experience Chat/Email support

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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