NOW HIRING | Customer Service Representative – Telco Account
Job Description
Key Skills
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We're looking for passionate and customer-oriented individuals to join our growing team!
If you're ready to build your career in the BPO industry, this is your opportunity to be part of a dynamic and supportive work environment.
Job Responsibilities:
• Handle inbound customer inquiries with professionalism and empathy.
• Assist customers with billing, account concerns, product and service information, and technical inquiries.
• Resolve customer concerns accurately and efficiently.
• Maintain complete and accurate documentation of customer interactions. • Meet quality, productivity, and attendance targets.
• Adhere to company policies, procedures, and data privacy standards.
Qualifications:
High School or Senior High School graduate
College graduates are welcome to apply
Good to excellent English communication skills
Basic computer navigation skills
Customer service or BPO experience (with at least 6 month)
Willing to work onsite
SITES:
Makati • BGC • QC • Mandaluyong
Cebu • Davao • Iloilo • Alphaland • CDO
(and more!)
What We Offer:
• Competitive salary package • Performance incentives
• Paid training
• HMO and company benefits
• Career growth and advancement opportunities
• Supportive and inclusive workplace
How to apply:
Reply with I'm interested
Take the next step in your career.
Submit your application today and become part of a team committed to delivering exceptional customer service.
Role
Customer Service Executive
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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