NOW HIRING — MULTIPLE BPO CAMPAIGNS
Job Description
Site: Pasig
Looking for exciting opportunities in the BPO industry? We are hiring for multiple campaigns with competitive packages and excellent benefits!
US Electronics Account
- At least High School Graduate
- No work experience required
E-Commerce Account
- At least High School Graduate
- No work experience required
Healthcare Outbound Account
- At least High School Graduate
- No work experience required
⭐ PRIORITY CAMPAIGN: CSR Advanced Support Specialist
Campaign Type: Chat / Non-Voice
Requirements:
- Excellent communication skills — CEFR C2, verbal and written
- At least 2 years of customer service experience
- Experience handling escalations or complex customer concerns
Preferred Experience:
- Banking, fintech, financial services, or other regulated industries
- Fraud prevention, identity verification, KYC, or compliance
- CRM experience
TSR — Travel Account
Campaign Type: Hybrid — Voice, Chat & Email
Requirements:
- At least 1 year of customer-facing support experience, BPO or non-BPO
- Technical aptitude and ability to understand technical codes
- Experience with AI workflows
Preferred Experience:
- Technology
- Hospitality Technology
B2B Pioneer Campaign
Campaign Type: Hybrid — Voice, Chat & Email
Requirement:
- Experience handling B2B campaigns
BENEFITS — EFFECTIVE DAY 1
HMO Coverage
Meal & Transportation Allowance
Rice Subsidy & Clothing Allowance
24/7 Teleconsultation
Free Psychologist Consultation
In-house & Online Pharmacy Access
Scholarship Program & Retirement Fund
Free Meals & Medicine through Tap Card Rewards
Loyalty Incentives
Accidental & Life Insurance
Free Shuttle Service
Interested applicants are encouraged to apply now!
Send your updated resume/CV and preferred campaign to get started
Key Skills
2 SkillsRole Specifications
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CUSTOMER SERVICE REPRESENTATIVE(CALL CENTER AGENT)
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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