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GRATITUDE INC
APAC · AFRICA · U.S.A

Operations Lead

598 Views 1 week ago
Experience 10–15 Year(s)
₱
Salary ₱ 100 – 125K p.m
Location Quezon Calabarzon (Agdangan, Alabat)
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Job Description

Hiring: Operations Lead (TSYS)


Onsite – Eton Centris, Quezon Avenue, Quezon City

Shift: Rotating/Shifting Schedule

Start Date: ASAP


We're looking for an experienced Operations Lead with strong production support and TSYS expertise.


Requirements:

College graduate

10+ years of relevant experience

Strong knowledge of TSYS platforms

Experience in production support

Root Cause Analysis (RCA) & SQL

ISO 8583

Unix/Linux

Database Management

Splunk, AppDynamics, or Dynatrace

Strong leadership and incident management skills

Stable employment history (not a job hopper)

Must not be a current or former Wipro employee


If you're interested, send your updated CV to ezikemaryfaustinachikaebere@gmail.com with the subject:

Operations Lead – TSYS


Kindly provide answers to the following Pre-screening questions:

Pre-screening Notes:

• Highest Educational Attainment?

• Relevant years of experience?

• Do you have knowledge in Root Cause Analysis & SQL?

• How much is your last drawn salary?

• How much is your salary expectation?

• Are you amenable to work Onsite in Quezon City with a Shifting schedules?

• When are you available to start once hired?


Know someone who'd be a great fit? Tag them or share this opportunity with your network.

Key Skills

3 Skills
Root cause analysis SQL TSYS PLATFORMS

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Maryfaustina Ezike
Recruiter - Gratitude Inc
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