Operations Supervisor
Gratitude IncOperations Supervisor
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title: Operations Supervisor
Account: Insurance
Salary: 40-42K
Work location: On-site at Alabang
Shift Schedule: Graveyard
Headcount: 4
Start date: ASAP
Qualifications:
• Bachelor’s degree required; equivalent work experience accepted (undergrad, associate, or 2 years of experience not acceptable).
• 1–2 years of pure insurance experience (billing, account management, or policy servicing).
•Minimum 2–3 years of contact center experience, with at least 1 year in a leadership or supervisory role. (If not, do not upload the candidate.)
• Strong knowledge of insurance billing processes and ECC account management.
• Excellent analytical, communication, and documentation skills.
• Proficiency in MS Office, QA tools, and CRM/contact center systems.
• Detail-oriented with the ability to identify trends and recommend solutions.
• BPO experience required; candidates without it should not be uploaded.
Interested and qualified candidates should send their CV to esther.igweonu@gratitudeindia.com
Role
Any Other
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Any Other
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Trainer/ Senior Trainer - Credit Card Operations
Gratitude Inc2 - 5 Year(s)
30 - 35 Thousand p.m
Manila, Philippines
Training Manager- Tax/Finance/Training
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines
IT SERVICE DESK
Gratitude Inc2 - 4 Year(s)
20 - 45 Thousand p.m
Manila, Philippines
Trainer. lnsurance
Gratitude Inc2 - 8 Year(s)
35 - 40 Thousand p.m
Manila, Philippines
Spanish Billinqual (Bank
Gratitude Inc2 - 6 Year(s)
80 - 100 Thousand p.m
Manila, Philippines
SALES/CUSTOMER SERVICE/VOICE ACCOUNT.
Gratitude Inc0 - 2 Year(s)
20 - 35 Thousand p.m
Manila, Philippines
Dayshift CSR -Insurance Account WNS company Alabang
Gratitude Inc1 - 10 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
USRN-Nurse Triage TCS company
Gratitude Inc2 - 17 Year(s)
45 - 65 Thousand p.m
Manila, Philippines
MASSIVE HIRING AT BGC TAGUIG
Gratitude Inc0 - 9 Year(s)
20 - 30 Thousand p.m
Manila, Philippines