Outbound Sales Manager -Cruise - MOA - Up to 160K Package
Job Description
Key Skills
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Outbound Sales Manager - Norwegian Cruise Line - MOA - Up to 160K Package
Company: Teleperformance
Location: MOA - Onsite (WFO)
Account: Norwegian Cruise Line Holdings - Outbound Sales Account
Salary: PHP 130,000 - 160,000 Package
Setup: Onsite - Full-time
Shift: Shifting (11 PM onwards - B&M)
Start Date: ASAP
Important Note: Former employees of Teleperformance are not eligible for rehire, either directly or through a third party.
About the Role:
Teleperformance MOA is hiring an Outbound Sales Manager for our Norwegian Cruise Line Account! Earn up to PHP 160K package. If you have 2-3 years experience as OM/SOM handling Outbound Sales in BPO, apply now!
What You'll Do:
- Lead outbound and inbound telesales operations in a call center environment
- Drive sales as primary focus while handling minimal inbound service tasks
- Handle customer-initiated calls for service activation, product changes, appointment scheduling, and issue resolution
- Initiate outbound calls to potential customers from provided leads for cross-sell and up-sell opportunities
- Drive development of new solutions for programs, complex projects, and processes
- Serve as final decision-maker in your area, coaching, mentoring, and training team members
- Ensure successful implementation of short to medium-term business activities
- Lead a team of Specialists with full employee lifecycle responsibility
Requirements:
- 2-3 years of experience as Operations Manager (OM) or Senior Operations Manager (SOM)
- Must have managed an Outbound (OB) Sales account within BPO / contact center
- Experienced Specialist in one discipline with strong understanding of related disciplines
- Proven ability to develop new solutions for programs and complex projects
- Strong leadership skills with experience managing multi-level teams
- Willing to work onsite in MOA and shifting schedule (11 PM onwards)
Perks & Benefits:
- Up to PHP 160,000 Salary Package
- HMO + Government benefits
- Leadership role in a premium cruise line account
- Career growth with Teleperformance
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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