P2P Lead - Vendor Master Data Management - Shared Services Setup
212 Views
1 week ago
Experience
2–21 Year(s)
₱
Salary
Confidential
Location
NA
2 candidate(s) already applied
Job Description
P2P Lead - Vendor Master Data Management - Shared Services Setup
Location: Philippines - Hybrid / Onsite
Work Setup: Day Shift / Mid Shift
ABOUT US - LEAD OUR P2P OPERATIONS:
Join us as a Procure-to-Pay (P2P) Lead and drive our Accounts Payable function forward! We're looking for a seasoned leader with deep AP expertise and proven experience in managing high-performing teams within a BPO / Shared Services environment.
WHY JOIN US:
- Competitive salary and comprehensive benefits package
- Clear career progression and professional development
- Collaborative, supportive, and high-performing work culture
- Lead strategic, high-impact finance operations
KEY RESPONSIBILITIES:
- Lead end-to-end Accounts Payable operations and ensure service excellence
- Own Vendor Master Data Management (VMD) - ensuring accuracy, compliance, and integrity
- Manage, mentor, and develop a team of AP specialists to achieve operational goals
- Drive SLA adherence, quality metrics, and continuous performance improvement
- Partner with clients, customers, and cross-functional teams for seamless delivery
- Identify and implement process improvements, automation, and transformation opportunities
- Support transitions and ensure stable service operations during change
WHAT WE'RE LOOKING FOR:
- Education: Bachelor's Degree in Commerce, Accounting, Finance, Business Admin, or related field
- Experience: 6-10 years in Accounts Payable operations
- Leadership: At least 2-3 years in a People Management / Team Lead role
- Expertise: Strong hands-on experience in Vendor Master Data Management (VMD)
- Background: Proven experience in BPO, Shared Services, or Global Business Services (GBS)
- Management: Experience leading offshore, remote, or distributed teams
- Stakeholder: Experience working directly with clients and customer stakeholders
- Plus: Experience in operational transitions, service stabilization, and process transformation
Key Skills
9 Skills
Banking
Personal Interaction
Inbound BPO
BPO Voice Process
BPO Call center
BPO call centre
retail voice operation
banking relationship manager
client service experience
Role Specifications
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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