PHRN – Grievance & Case Appeals

Gratitude Inc

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10 hours ago

PHRN – Grievance & Case Appeals

1-5 Year(s)

₱ 40 - ₱ 47K p.m

Manila (Taguig)

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Job Description

Key Skills

Back office PH - Registered Nurse Healthcare Operation active PHRN License

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PHRN – Grievance & Case Appeals

Location: Philippines
Work Setup: Training – Full Onsite; Production – 2x onsite per week
Shift: Night Shift
Salary: Up to PHP 47,000, including license allowance
Target Start Date: October 13, 2026
Headcount: 7

Role Overview

We are looking for an experienced PHRN to support grievance and case appeals activities in a back-office, non-voice healthcare operations environment. The ideal candidate must have an active nursing license and relevant experience in grievance and appeals processes.

Qualifications

PHRN with an active license.
Active Registered Nurse (RN) status.
Minimum 1 year of experience in grievance and case appeals.
Experience in back-office/non-voice healthcare operations.
Willing to work on a night shift schedule.
Willing to attend full onsite training and work onsite 2x per week once in production.
Candidates with frequent job changes of less than one year may not be considered.

Work Setup

Training: Full onsite
Production: 2x onsite per week
Shift: Night shift

Recruitment Process

Talkpush validation
Talkscore
Account Exam
HR Interview
Operations Interview
Job Offer

Pre-Screening Questions

What is the validity date of your PHRN license?
How many years of experience do you have in grievance and case appeals?
What is your highest educational attainment?
What is your salary expectation?
What is your last drawn salary?
What is your notice period?
Are you available for the required onsite training, 2x weekly onsite production setup, and night shift?
What is your current location?

Apply Now

Questionnaire Link: https://myglit.com/lateral/cref/460bfb6835

Please submit your latest CV and ensure your PHRN license, RN status, grievance/case appeals experience, and employment history are clearly highlighted.

Role

Philippines Registered Nurse

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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