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GRATITUDE INC
APAC · AFRICA · U.S.A

QA – ORDER TO CASH

17 Views 23 hours ago
Experience 1–5 Year(s)
₱
Salary ₱ 30 – 35K p.m
Location Manila (Alabang Muntinlupa City)
4 candidate(s) already applied

Job Description

WE'RE HIRING: QA – ORDER TO CASH (O2C)

Location: Alabang, Muntinlupa
Work Setup: Onsite
Shift: Night Shift (weekends may be required)
Salary Package: ₱35,000/month
Start Date: ASAP
Openings: 1
Program: BFSI (Banking, Financial Services & Insurance)

Qualifications

  • At least 1 year of relevant work experience.
  • Hands-on Order-to-Cash (O2C) experience is mandatory.
  • BFSI or financial services background required.
  • Experience in QA, transaction auditing, or process compliance is an advantage.
  • Strong analytical, documentation, communication, and problem-solving skills.
  • Willing to work onsite in Alabang on a night shift, including weekends when needed.

Key Responsibilities

  • Audit O2C transactions for accuracy and compliance.
  • Identify errors, quality gaps, and process improvement opportunities.
  • Prepare quality reports and provide feedback to Operations.
  • Analyze trends and support corrective actions and calibration sessions.

Recruitment Process

Validation → Profile Review → One-Level Interview

Important: Former Teleperformance employees are not eligible for rehire, including those previously employed under PSG, Majorel, or Aegis.

Interested? Apply now!

Pre-Screening Questionnaire: https://myglit.com/lateral/cref/11e214b233

Please highlight your O2C and BFSI experience in your latest CV.

Key Skills

21 Skills
Data Analysis Quality Quality assurance Root cause analysis Process Improvement Invoice processing Accounts Receivable Payment processing Financial Services Quality Monitoring standard operation Procedure Problem-Solving Skills Attention to detail Analytical Thinking Order-to-cash Ability to manage stakeholder communication B2B Cash Application Basic knowledge of procurement operations, supply chain operations, PR/SC handling, PO creation support, and process compliance. Experience in UK Mortgage Operations, Banking/BFSI Operations Quality auditing B2B Collections/Accounts Receivable

Role Specifications

Role
Analyst
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
Banking / Financial Services

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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