Quality Analyst -Helpdesk customer support
646 Views
1 week ago
Experience
2–5 Year(s)
₱
Salary
Confidential
Location
Manila (Taguig)
3 candidate(s) already applied
Job Description
Hiring a quality Analyst with 2 years of BPO QA experience. strong SQL, API, and technical support knowledge required. Onsite role in Mckinley, Taguig.
Key Skills
4 Skills
Coaching
Technical
bpo
Quality Coach
Role Specifications
Role
Quality Coach
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
Customer service representative (sales)
Gratitude Inc • 1 – 2 Year(s)
Customer Service
₱ 25 – 28K p.m
Manila, Philippines
CIS Functional Support / CIS Functional Analyst
Gratitude Inc • 4 – 7 Year(s)
Analytical
Stakeholder Management
SAP ECC
Confidential
Manila, Philippines
Manager, pre-sales & solutions - service desk
Gratitude Inc • 5 – 10 Year(s)
Communication
Detail oriented
Service Desk
Confidential
Manila, Philippines
Customer service representative/ Travel account Agent
Gratitude Inc • 3 – 4 Year(s)
GDS Experience
₱ 35 – 50K p.m
Manila, Philippines
AML & Transaction Monitoring Training Associate Manager |
Gratitude Inc • 7 – 10 Year(s)
Training and Development
Supervisory Experience
Anti Money Laundering (AML)
Confidential
Manila, Philippines
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, nigeria
Network
1+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts