Quality Assurance Analyst

Gratitude Inc

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1 day ago

Quality Assurance Analyst

1-3 Year(s)

₱ 15 - ₱ 30K p.m

Job Description

Key Skills

Customer Management customer service analyst Customer oriented BPO Operations BPO industry Customer Care International BPO BPO/ITES customer support General customer service customer service and problem-solving skills

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Job Description

We are looking for a Quality Assurance Analyst to evaluate customer interactions, monitor compliance with quality standards, and provide constructive feedback to help improve overall team performance.

Qualifications

College Graduate preferred

At least 1 year of experience in quality assurance, customer service, or a related BPO role

Excellent analytical and communication skills

Strong attention to detail

Willing to work onsite and on shifting schedules

Benefits

Competitive salary package

Paid training

HMO and other company benefits

Opportunities for professional growth

If you have a passion for quality and continuous improvement, we'd love to hear from you.

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Toniaballey Chimaobi

Recruiter - Gratitude Inc

NA, nigeria

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