RCM OPERATIONS SUPERVISOR
Job Description
HIRING: RCM OPERATIONS SUPERVISOR
TP Alphaland, Magallanes, Makati | Onsite
Night Shift | Target Start: October 5, 2026
Lead and develop an RCM team in a high-volume BPO environment while driving quality, productivity, SLA, TAT, compliance, and operational excellence.
MUST-HAVE:
2–3+ years BPO experience
Hands-on Healthcare RCM experience
Prior Supervisor / Team Leader / SME experience
Knowledge of Billing, Collections, AR, Claims & Denials
Strong coaching, analytical & problem-solving skills
Knowledge of HIPAA & healthcare data privacy
Former Teleperformance employees are not eligible for rehire, directly or through a third party.
Pre-Screening: BPO/RCM years • Leadership experience • Last/expected salary • Notice period • TP employment history • Willing to work onsite + night shift?
Apply here: https://myglit.com/lateral/cref/1aa62a38ac
Key Skills
23 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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