Real Time Analyst
Gratitude IncReal Time Analyst
Job Description
Key Skills
109 candidate(s) have already applied for this Job. Apply now
Qualifications:
• Bachelor's Degree
• 1–2 years of contact center experience
• 1–2 years of Workforce Management experience in a call center/shared services environment
• Exposure Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING is highly preferred
• Strong analytical and problem-solving skills
• Advanced proficiency in MS Excel (reporting, data analysis, formulas)
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
• Strong numerical and data interpretation skills
Role
Forecast Analyst
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
1 - 2 Year(s)
Confidential
Manila, Philippines
CSR Financial account(SNL)-Wns Eastwood
Gratitude Inc0 - 15 Year(s)
₱ 10 - ₱ 15K p.m
Manila, Philippines
1 - 18 Year(s)
₱ 95 - ₱ 100K p.m
Manila, Philippines
Quality Assurance Analyst| Digital Advertisement
Gratitude Inc2 - 4 Year(s)
₱ 80 - ₱ 85K p.m
Manila, Philippines
Operations Supervisors
Gratitude Inc1 - 3 Year(s)
Confidential
Manila, Philippines
Customer service executive
Gratitude Inc0 - 2 Year(s)
₱ 20 - ₱ 35K p.m
Manila, Philippines
Senior Data Engineer - CL10
Gratitude Inc2 - 14 Year(s)
Confidential
Manila, Philippines
Shipping And Logistics Specialist
Gratitude Inc0 - 1 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
Collection Associate – B2B Accounts Receivable
Gratitude Inc2 - 5 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
CSR:Telco /Healthcare Account -Teleperformance Edsa
Gratitude Inc1 - 25 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines