REAL-TIME ANALYST
Gratitude IncREAL-TIME ANALYST
Job Description
Key Skills
4 candidate(s) have already applied for this Job. Apply now
WE ARE HIRING: Real-Time Analyst (RTA)
Onsite | Makati City & Davao City
Salary: PHP 21,000 - 27,000/month
URGENT | 6 Openings (2 Davao + 4 Makati)
Are you an RTA professional looking for your next opportunity? This one's for you!
YOU MUST HAVE:
- At least 1 year WFM or RTA experience in a BPO setting
- Proficiency in MS Excel and WFM tools
- Strong analytical and problem-solving skills
- Good communication and stakeholder management skills
- Willing to work onsite on a shifting schedule
- Must be based in Philippines
WHAT YOU WILL DO:
- Monitor queues, staffing and service levels in real time
- Track attendance and schedule adherence
- Identify and escalate risks impacting performance
- Provide immediate recommendations to address gaps
PLEASE DO NOT APPLY IF:
- You are a former employee of our client company
- You are not based in Philippines
- You are a job hopper
HOW TO APPLY:
Send CV to: royaltyinvestment2022@gmail.com
Subject: Real-Time Analyst (RTA)
Only shortlisted candidates will be contacted.
Please SHARE — you might know someone perfect for this!
Role
Operations Director
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
NA, nigeria
0+ Followers
500+ Posts
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
1 - 3 Year(s)
Confidential
Manila, Philippines
CSR Multilingual Language - Cantonese
Gratitude Inc0 - 21 Year(s)
₱ 80 - ₱ 87.15K p.m
Manila, Philippines
TSR Technical Account -Concentrix bridgertowne
Gratitude Inc1 - 10 Year(s)
₱ 28 - ₱ 30K p.m
Manila, Philippines
MID-2026 MASSIVE CSR HIRINGS
Gratitude Inc0 - 2 Year(s)
Confidential
Manila, Philippines
Training & Quality Manager (IT As A Service)
Gratitude Inc5 - 22 Year(s)
₱ 90 - ₱ 165K p.m
Manila, Philippines
Trainer - Technology | Onsite Quezon city
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
CSR collection account -EXL Alabang
Gratitude Inc1 - 20 Year(s)
₱ 27 - ₱ 40K p.m
Manila, Philippines
USRN Trainer
Gratitude Inc3 - 8 Year(s)
₱ 25 - ₱ 50K p.m
Manila, Philippines
Monitoring, Observability and Event Management Architect
Gratitude Inc3 - 6 Year(s)
₱ 100 - ₱ 108K p.m
Manila, Philippines