Reports Analyst -Advance Excel
Gratitude IncReports Analyst -Advance Excel
Job Description
Key Skills
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Location: Alabang & Makati
Reports Analyst (Advance Excel)
Description / Requirements
Exp: 2 yrs
Location: Glorietta, Makati and Alabang Town Center, Muntinlupa
Salary Budget: PHP 40,000 basic + 2,000 NT Allowance + 5,000 Position Allowance
Work Set Up: Temporary WAH
Night Shifts
Must Have: WFM Experience, Creation of templates and dashboards, exp.
Tools Required: Power Query, Pivot
Tools Preferred: Advanced Excel, VBA, Database, WFM Tools
Reports Analyst (Advance MS Excel)
SUMMARY
The Workforce Reports Analyst I is responsible for the development of and produce daily, weekly and monthly reporting for a specified account(s). She/he will be responsible for pulling data from multiple systems, cleaning and consolidating data, and preparing reports for use by the account management team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Develop and automate various account level reports for standard operating procedures.
• Analyze and validate data to make recommendations to improve performance.
• Extract, combine and analyze data from multiple data sources.
QUALIFICATIONS
• 2 years of experience using Excel with extensive knowledge of power pivot, power query, formulas, charting, Macro, VBA.
• Must have worked in BPO Operations
• Experience with various call center data sources (Quality, Work Force Management etc)
Role
Business/EDP Analyst
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
NA
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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