Gratitude Inc banner
Gratitude Inc logo

Real Time Analyst

Gratitude Inc
669 Views
1 month ago

Real Time Analyst

1-2 Year(s)
Manila
Manila

Job Description

Key Skills

sales trainer bachelors degree Lead Trainer BPO Experience UK Banking Industry

113 candidate(s) have already applied for this Job. Apply now

Qualifications:
• Bachelor's Degree
• 1–2 years of contact center experience
• 1–2 years of Workforce Management experience in a call center/shared services environment
• Exposure Priority: UK or US banking, with any experience under the LOAN ORIGINATION PROCESS, especially under MOTOR FINANCING is highly preferred
• Strong analytical and problem-solving skills
• Advanced proficiency in MS Excel (reporting, data analysis, formulas)
• Experience with Workforce Management software (scheduling, performance tracking, reporting)
• Strong numerical and data interpretation skills



Role

Forecast Analyst

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Eucharia Ibe

Recruiter - Gratitude Inc

NA, nigeria

0+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

0 - 15 Year(s)

Inbound BPO BPO Voice Process BPO Recruitment

₱ 10 - ₱ 15K p.m

Manila, Philippines

1 - 2 Year(s)

US Collections financial,

₱ 29.5 - ₱ 31.9K p.m

Manila, Philippines

7 - 8 Year(s)

Payroll Processing Supervisory Experience SAP Payroll

₱ 100 - ₱ 150K p.m

Manila, Philippines

Company logo

Workday Payroll

Gratitude Inc

5 - 6 Year(s)

C# Communication Skills Workday EIB's

₱ 125 - ₱ 128K p.m

Manila, Philippines

1 - 21 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 15 - ₱ 25K p.m

Manila, Philippines

0 - 20 Year(s)

Customer Service Thai Collections Process

₱ 60 - ₱ 60.95K p.m

Manila, Philippines

0 - 1 Year(s)

Sales Technical support Technology

₱ 25 - ₱ 35K p.m

Manila, Philippines

5 - 8 Year(s)

Application Development Cloud Computing Microsoft Azure

Confidential

Manila, Philippines

5 - 40 Year(s)

Communication Detail oriented Teamwork

₱ 110 - ₱ 120K p.m

Manila, Philippines

1 - 21 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 20 - ₱ 35K p.m

Manila, Philippines