Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

CIS Functional Support

631 Views 1 week ago
Experience 4–7 Year(s)
₱
Salary Confidential
Location NA
1 candidate(s) already applied

Job Description

Job Title: CIS Functional Support

Location: Parañaque (Hybrid – 3 days onsite at Zuellig Office)

Shift: Mid Shift (2:00 PM – 11:00 PM)

Experience: 4–7 Years

Start Date: ASAP

Job Summary

We are looking for a CIS Functional Support Analyst to analyze, design, test, implement, and support system integrations between SAP and client systems. The role involves ensuring seamless data flow, troubleshooting interface issues, and collaborating with internal teams and clients throughout the implementation lifecycle.

Key Responsibilities

Gather and analyze business and integration requirements.

Design and map interfaces between SAP and client systems.

Develop and execute test scripts for SIT, UAT, regression, and functional testing.

Support interface deployment, troubleshooting, and post-go-live activities.

Monitor interface performance and recommend improvements.

Work closely with business users, developers, and clients to deliver integration solutions.

Requirements

Bachelor's degree in Computer Science, Information Technology, or a related field.

4–7 years of experience in SAP integration, interface support, or functional analysis.

Hands-on experience with SAP SD, MM, and EWM.

Knowledge of interface formats such as IDOC, XML, X12, EDIFACT, CSV, and Excel.

Experience with SFTP, API, SAP CPI, and other file transfer protocols.

Strong understanding of SAP tables, BAPIs, testing (SIT/UAT), and business processes.

Excellent analytical, problem-solving, and communication skills.

Preferred Tools

SAP ERP/ECC HANA, SAP EWM HANA, SAP BusinessObjects, HeidiSQL, FileZilla, CDATA Arc, VisualCron, EZDetach, and Notepad++.

Key Skills

1 Skills
3D Max

Role Specifications

Role
Appeals Support Specialist
Timings
Afternoon Shift (Permanent)
Industry
Courier / Transportation / Freight
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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