Real Time Analyst _UK Financial Collections (Project Motor) | Onsite in Quezon City (190686)

Job Title: Real-Time Analyst

Vertical: UK Financial Customer Service

Work Setup: 100% onsite in Eton Centris, Quezon City

Work Shift: Shifting

QUALIFICATIONS:

• Graduate of a Bachelor's Degree

• 1-2 years of work experience in workforce management in a contact center environment

• 2-4 years overall experience

• Banking industry experience is highly preferred

• Exposure to UK/US/AU Banking industry is an advantage

• Good analytical skills

•Excellent in MS Excel & number crunching

• Experience with Workforce Management software (scheduling, performance tracking, reporting)

RECRUITMENT PROCESS:

Initial Interview-SVAR-L2 Interview: MS Teams-L3 Interview: MS Teams