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GRATITUDE INC
APAC · AFRICA · U.S.A

Registered Nurse - Appeals & Grievance.

311 Views 2 weeks ago
Experience 1–9 Year(s)
₱
Salary ₱ 40 – 47K p.m
Location NA
6 candidate(s) already applied

Job Description

Job Title: Registered Nurse - Case Appeals - Back-Office - 7 Openings - Night Shift - Hybrid


Company: Confidential

Work Location: Onsite Training / 2x a Week Onsite in Production

Work Setup: Training Full Onsite, Production 2x a Week Onsite

Work Shift: Night Shift

Industry: Healthcare / Nursing

Employment Type: Full-Time

Salary: Up to PHP 47,000 Incl. Allowance

Openings: 7 Slots


Overview:

We are looking for 7 Licensed Registered Nurses to handle Grievance and Case Appeals for a non-voice, back-office healthcare account. This is a great opportunity for PHRNs with grievance experience who want a non-voice role with hybrid setup after training. Start date is October 13, 2026.


Job Details:

Role: Registered Nurse - Case Appeals and Grievance - Active PHRN

Location: Onsite Training / Hybrid in Production - 2x a Week Onsite

Work Setup: Training Full Onsite, Production Hybrid

Work Shift: Night Shift

Salary: Up to PHP 47,000 including license allowance

Headcount: 7 Slots Available

Target Start Date: October 13, 2026


Key Responsibilities:

- Handle grievance and case appeals for healthcare members

- Review and process cases based on guidelines and compliance standards

- Ensure accurate documentation and compliance for all cases

- Work in a back-office, non-voice environment and meet quality targets


Qualifications:

- PHRN with active license - Active PH Registered Nurse required

- Must have at least 1 year of experience in grievance and case appeals

- Back-office / non-voice experience is preferred

- Willing to work night shift and attend full onsite training

- Stable work history - Frequent job hoppers with less than 1 year tenure will not be considered


Benefits:

- Salary up to PHP 47K including license allowance

- Pure back-office / Non-voice role - No calls

- Training full onsite, then hybrid with 2x a week onsite during production

- Night shift with hybrid flexibility in production

- 7 vacancies open - Target start date Oct 13, 2026


Apply now for Registered Nurse - Case Appeals - Back-Office - 7 Openings - Night Shift - Hybrid.

Job Title: Registered Nurse - Case Appeals - Back-Office - 7 Openings - Night Shift - Hybrid


Company: Confidential

Work Location: Onsite Training / 2x a Week Onsite in Production

Work Setup: Training Full Onsite, Production 2x a Week Onsite

Work Shift: Night Shift

Industry: Healthcare / Nursing

Employment Type: Full-Time

Salary: Up to PHP 47,000 Incl. Allowance

Openings: 7 Slots


Overview:

We are looking for 7 Licensed Registered Nurses to handle Grievance and Case Appeals for a non-voice, back-office healthcare account. This is a great opportunity for PHRNs with grievance experience who want a non-voice role with hybrid setup after training. Start date is October 13, 2026.


Job Details:

Role: Registered Nurse - Case Appeals and Grievance - Active PHRN

Location: Onsite Training / Hybrid in Production - 2x a Week Onsite

Work Setup: Training Full Onsite, Production Hybrid

Work Shift: Night Shift

Salary: Up to PHP 47,000 including license allowance

Headcount: 7 Slots Available

Target Start Date: October 13, 2026


Key Responsibilities:

- Handle grievance and case appeals for healthcare members

- Review and process cases based on guidelines and compliance standards

- Ensure accurate documentation and compliance for all cases

- Work in a back-office, non-voice environment and meet quality targets


Qualifications:

- PHRN with active license - Active PH Registered Nurse required

- Must have at least 1 year of experience in grievance and case appeals

- Back-office / non-voice experience is preferred

- Willing to work night shift and attend full onsite training

- Stable work history - Frequent job hoppers with less than 1 year tenure will not be considered


Benefits:

- Salary up to PHP 47K including license allowance

- Pure back-office / Non-voice role - No calls

- Training full onsite, then hybrid with 2x a week onsite during production

- Night shift with hybrid flexibility in production

- 7 vacancies open - Target start date Oct 13, 2026


Apply now for Registered Nurse - Case Appeals - Back-Office - 7 Openings - Night Shift - Hybrid.

Job Title: Registered Nurse - Case Appeals - Back-Office - 7 Openings - Night Shift - Hybrid


Company: Confidential

Work Location: Onsite Training / 2x a Week Onsite in Production

Work Setup: Training Full Onsite, Production 2x a Week Onsite

Work Shift: Night Shift

Industry: Healthcare / Nursing

Employment Type: Full-Time

Salary: Up to PHP 47,000 Incl. Allowance

Openings: 7 Slots


Overview:

We are looking for 7 Licensed Registered Nurses to handle Grievance and Case Appeals for a non-voice, back-office healthcare account. This is a great opportunity for PHRNs with grievance experience who want a non-voice role with hybrid setup after training. Start date is October 13, 2026.


Job Details:

Role: Registered Nurse - Case Appeals and Grievance - Active PHRN

Location: Onsite Training / Hybrid in Production - 2x a Week Onsite

Work Setup: Training Full Onsite, Production Hybrid

Work Shift: Night Shift

Salary: Up to PHP 47,000 including license allowance

Headcount: 7 Slots Available

Target Start Date: October 13, 2026


Key Responsibilities:

- Handle grievance and case appeals for healthcare members

- Review and process cases based on guidelines and compliance standards

- Ensure accurate documentation and compliance for all cases

- Work in a back-office, non-voice environment and meet quality targets


Qualifications:

- PHRN with active license - Active PH Registered Nurse required

- Must have at least 1 year of experience in grievance and case appeals

- Back-office / non-voice experience is preferred

- Willing to work night shift and attend full onsite training

- Stable work history - Frequent job hoppers with less than 1 year tenure will not be considered


Benefits:

- Salary up to PHP 47K including license allowance

- Pure back-office / Non-voice role - No calls

- Training full onsite, then hybrid with 2x a week onsite during production

- Night shift with hybrid flexibility in production

- 7 vacancies open - Target start date Oct 13, 2026


Apply now for Registered Nurse - Case Appeals - Back-Office - 7 Openings - Night Shift - Hybrid.

Job Title: Registered Nurse - Case Appeals - Back-Office - 7 Openings - Night Shift - Hybrid


Company: Confidential

Work Location: Onsite Training / 2x a Week Onsite in Production

Work Setup: Training Full Onsite, Production 2x a Week Onsite

Work Shift: Night Shift

Industry: Healthcare / Nursing

Employment Type: Full-Time

Salary: Up to PHP 47,000 Incl. Allowance

Openings: 7 Slots


Overview:

We are looking for 7 Licensed Registered Nurses to handle Grievance and Case Appeals for a non-voice, back-office healthcare account. This is a great opportunity for PHRNs with grievance experience who want a non-voice role with hybrid setup after training. Start date is October 13, 2026.


Job Details:

Role: Registered Nurse - Case Appeals and Grievance - Active PHRN

Location: Onsite Training / Hybrid in Production - 2x a Week Onsite

Work Setup: Training Full Onsite, Production Hybrid

Work Shift: Night Shift

Salary: Up to PHP 47,000 including license allowance

Headcount: 7 Slots Available

Target Start Date: October 13, 2026


Key Responsibilities:

- Handle grievance and case appeals for healthcare members

- Review and process cases based on guidelines and compliance standards

- Ensure accurate documentation and compliance for all cases

- Work in a back-office, non-voice environment and meet quality targets


Qualifications:

- PHRN with active license - Active PH Registered Nurse required

- Must have at least 1 year of experience in grievance and case appeals

- Back-office / non-voice experience is preferred

- Willing to work night shift and attend full onsite training

- Stable work history - Frequent job hoppers with less than 1 year tenure will not be considered


Benefits:

- Salary up to PHP 47K including license allowance

- Pure back-office / Non-voice role - No calls

- Training full onsite, then hybrid with 2x a week onsite during production

- Night shift with hybrid flexibility in production

- 7 vacancies open - Target start date Oct 13, 2026


Apply now for Registered Nurse - Case Appeals - Back-Office - 7 Openings - Night Shift - Hybrid.

Key Skills

5 Skills
International Call Centre PHRN Grievances Support Experience active PHRN License Case Appeals experience

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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