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GRATITUDE INC
APAC · AFRICA · U.S.A

Registered Nurse - Appeals & Grievance - Non-Voice - 7 Openings

276 Views 2 weeks ago
Experience 1–9 Year(s)
₱
Salary ₱ 40 – 47K p.m
Location NA
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Job Description

Job Title: Registered Nurse - Appeals & Grievance - Non-Voice - 7 Openings - Up to 47K - Hybrid


Company: Confidential

Work Location: Onsite Training / 2x a Week Onsite in Production

Work Setup: Training Full Onsite, Production 2x a Week Onsite

Work Shift: Night Shift

Industry: Healthcare / Nursing

Employment Type: Full-Time

Salary: Up to PHP 47,000 Incl. Allowance

Openings: 7 Slots


Overview:

We are hiring 7 PH Registered Nurses for Grievance and Case Appeals - Back-office / Non-Voice account. Perfect for PHRNs with grievance and appeals experience looking for a non-voice opportunity with hybrid setup after training.


Job Details:

Role: Registered Nurse - Case Appeals and Grievance - Active PHRN

Location: Onsite Training / 2x a Week Onsite in Production

Work Setup: Training Full Onsite, Production Hybrid - 2x a Week Onsite

Work Shift: Night Shift

Salary: Up to PHP 47,000 including license allowance

Headcount: 7 Slots Available

Target Start Date: October 13, 2026


Qualifications:

- PHRN with active license - Active Registered Nurse required

- Must have at least 1 year of grievance and case appeals experience

- Back-office - non-voice experience preferred

- Willing to work on night shift schedule and attend training onsite

- Stable work history - Job hoppers who change jobs frequently in less than a year will be rejected


Responsibilities:

- Handle grievance and case appeals for healthcare members

- Review and process cases according to guidelines and compliance standards

- Ensure compliance and accurate documentation for all cases

- Work on a back-office, non-voice setup and meet quality targets


Benefits:

- Salary up to PHP 47K including license allowance

- Back-office / Non-voice role - No calls, pure back-office work

- Training full onsite, then 2x a week onsite once in production

- Night shift schedule with hybrid setup in production

- 7 headcounts open - Start date Oct 13, 2026

Key Skills

5 Skills
International Call Centre PHRN Grievances Support Experience active PHRN License Case Appeals experience

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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