Regulatory Compliance Manager (Financial)
Job Description
Key Skills
Be the first to apply for this job. Apply now
Responsibilities:
Manage and Develop the Service Delivery Operations team.
• Responsible for career management of service delivery operations staff (e.g., training, engagement, mentoring, succession planning and annual performance process)
Manage Solution Delivery
• Ensure execution of delivery work across one or more service delivery operations
• Drive optimization of delivery of standard solutions within area(s) of expertise
Manage to Contract Operational and Financial Commitments
• Manage and reduce costs on standard offerings, assets, technologies, licenses, facilities, subcontractors (where required)
• Manage recruiting, staffing, pyramid mix, utilization, cost-to-serve, and capacity of staff to optimize balance between cost and delivery targets.
Participate in solution design processes.
• May lead or support the design of new offerings or services for industry/functional/technical areas
• May review and validate specific solution configuration/deal shaping, to ensure delivery capability will achieve client expectations. Work with delivery leadership to sign-off on the solutions.
Work with Delivery Account Management Leaders and Commercial Directors to proactively
• Address performance issues across the service delivery operations, create operational approach and implement continuous improvement
• Manage supply and demand, service quality and processes to meet delivery expectations
Role
Financial Managers
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Accounting / Tax / Company Secretary / Audit
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Opentext Exstream Developer
Gratitude Inc4 - 10 Year(s)
90 - 100 Thousand p.m
Manila, Philippines
Sr. Operations Manager (Healthcare Account)
Gratitude Inc5 - 10 Year(s)
100 - 130 Thousand p.m
Manila, Philippines
CUSTOMER SERVICE JOBS
Gratitude Inc1 - 5 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
7 - 10 Year(s)
60 - 65 Thousand p.m
Manila, Philippines
Vietnamese Bilingual
Gratitude Inc2 - 3 Year(s)
Confidential
Manila, Philippines
1 - 5 Year(s)
35 - 40 Thousand p.m
Manila, Philippines
Full stack developer
Gratitude Inc3 - 5 Year(s)
Confidential
Manila, Philippines
RTA - Real Time Analyst (Workforce Management)
Gratitude Inc7 - 8 Year(s)
10 - 15 Thousand p.m
Manila, Philippines
Sr. Operations Manager (Healthcare Account)
Gratitude Inc5 - 10 Year(s)
100 - 130 Thousand p.m
Manila, Philippines
Full stack developer
Gratitude Inc3 - 5 Year(s)
Confidential
Manila, Philippines